Library, Evening and Weekend Supervisor

The William Paterson University of New Jersey; Wayne (NJ); On-site; USD 66,000 - 76,000; Full time

Benefits offered by this job

Health and dental insurance

Retirement plans

Four-day summer workweek

Job summary

The William Paterson University of New Jersey is seeking an Evening and Weekends Supervisor for Cheng Library. The role demands independence and initiative, protecting the safety of staff and patrons while ensuring efficient library operations during evenings and weekends.

Reporting to the Access Services Librarian, you will supervise staff, maintain borrower records, assist users, and coordinate with daytime supervisors.

Qualifications

• Bachelor's degree required.
• Minimum two years of library or service-related experience.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Detail-oriented with accuracy in work.
• Good computer skills and familiarity with library systems.

Responsibilities

• Supervise Lending Services and Periodicals staff during evening/weekend hours.
• Oversee the library system interfaces and desk operations.
• Assist patrons in person, by phone, and by email.
• Train and supervise student assistants and colleagues.
• Manage department finances and daily receipts with Bursar's office.
• Prepare and maintain departmental statistics and reports.
• Contribute to library instruction and information literacy sessions.

Skills

Outstanding communication

Customer service orientation

Attention to detail

Computer skills

Library systems familiarity

Education

Bachelor's degree

2+ years experience in library/service field

Tools

Library software

Spreadsheet software

Job description

Thank you for your interest in working at William Paterson University.

William Paterson University is a purpose-driven, proudly diverse community-designated as both a public Hispanic-Serving Institution and Minority-Serving Institution-committed to creating transformative academic, professional, and personal experiences as a powerhouse of progress. We foster a workplace that values growth, flexibility, and community, and we are recognized as a 2024 and 2025 Forbes' Best Employers by State, 2025 Great College to Work For, and honored with the NJBIZ Empowering Women Award .

Our 1,000 dedicated staff members enjoy competitive benefits, a four-day summer workweek, tuition support, and strong opportunities for internal promotion. Situated on a scenic suburban campus just 20 miles from New York City, WP offers a diverse, inclusive environment where your contributions fuel student success, economic and social mobility, and community engagement. Together, we empower our students through intentional, holistic support within flexible, innovative, and inclusive settings-preparing graduates to thrive professionally and personally, and to lead with a commitment to progress in New Jersey and beyond.

Job Summary

The Evening and Weekends Supervisor position at Cheng Library requires a high degree of independence and initiative as well as temperament suited to providing impeccable service to the library's' student, faculty, and community clients. Reporting to the Access Services Librarian, the Evening/Weekend supervisor oversees library operations in the evening and on weekends. The position is also responsible for the overall safety and security of the library building.

Major Duties and Responsibilities

• Supervises the staff of the Lending Services and Periodicals department during scheduled evening and weekend hours and arranges and oversees departmental coverage in the event of illness and other emergencies.
• Oversees aspects of the integrated library system, staffs the Lending Desk, and maintains borrower files.
• Aids Library users, including checking materials in and out, collecting fines, responding to inquiries for information in person, by phone, and email, and referring inquiries as needed.
• Supervises stack maintenance operations and trains personnel to sort, shelve, shelf read, shift, and other related operations.
• Addresses and resolves user concerns related to library policies, procedures, and services.
• Monitors and tracks all facility issues in coordination with other Lending Services personnel and maintains an accurate list of issues affecting the building and their specific locations and provides a summary of building conditions on a regular basis.
• Works closely with daytime student supervisor to train, supervise and monitor department's student assistants.
• Serves as liaison to the Bursar's office and is responsible for department accounting and daily receipts.
• Oversees various projects such as overdue notices, collection agency, database maintenance.
• Prepares and maintains statistical reports for the department.
• Participates in library instruction as needed, teaching information literacy sessions.
• Other duties as needed and appropriate for the position.

Education and Experience

• Bachelor's degree
• Minimum two years of experience in a library or another service-related field

Competencies/Skills Required

• Outstanding communication and interpersonal skills.
• Demonstrated customer service orientation.
• Ability to independently perform detailed, accurate work.
• Good computer skills.
• Familiarity with library systems and software, including spreadsheet software.
• Availability for the advertised time schedule.
• Flexibility to work extra hours on an as-needed basis.

Other Information

Sunday through Thursday 4pm to 12am (midnight) during the fall and spring semesters. Hours vary during the summer and between semesters.

Starting Salary - AFT Range 24 - $66,067.40 - $75,985.55

This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans.