Library, Evening and Weekend Supervisor

WPU The William Paterson University of New Jersey; Wayne (NJ); On-site; USD 66,067 - 75,985; Full time

Job summary

William Paterson University, located at Cheng Library, seeks an Evening/Weekend Supervisor to oversee library operations during evening and weekend hours, ensuring excellent service to students, faculty, and the community.

Reporting to the Access Services Librarian, the role requires independence, initiative, and strong interpersonal skills. Responsibilities include supervising staff, managing the library system, and coordinating with the Bursar’s office for daily receipts.

Qualifications

• Strong communication and interpersonal skills.
• Proven customer service orientation.
• Ability to perform detailed, accurate work independently.
• Proficient computer skills.
• Familiarity with library systems and software, including spreadsheet tools.
• Available for evening and weekend hours.
• Flexible to work extra hours as needed.

Responsibilities

• Supervise Lending Services and Periodicals staff during evening and weekend hours and arrange coverage for illnesses or emergencies.
• Oversee integrated library system, staff Lending Desk, and maintain borrower files.
• Assist library users in person, by phone, and by email; handle inquiries and referrals as needed.
• Supervise stack maintenance and train staff to sort, shelve, shelf read, and shift materials.
• Address and resolve user concerns regarding policies, procedures, and services.

Skills

Outstanding communication

Customer service orientation

Attention to detail

Computer skills

Library systems & spreadsheets

Evening/weekend availability

Flexibility for extra hours

Education

Bachelor’s degree

Job description

Job Summary

The Evening and Weekends Supervisor position at Cheng Library requires a high degree of independence and initiative as well as temperament suited to providing impeccable service to the library’s student, faculty, and community clients. Reporting to the Access Services Librarian, the Evening/Weekend supervisor oversees library operations in the evening and on weekends and is responsible for the overall safety and security of the library building.

Major Duties and Responsibilities

• Supervises the staff of the Lending Services and Periodicals department during scheduled evening and weekend hours and arranges and oversees departmental coverage in the event of illness and other emergencies.
• Oversees aspects of the integrated library system, staffs the Lending Desk, and maintains borrower files.
• Aids library users, including checking materials in and out, collecting fines, responding to inquiries for information in person, by phone, and email, and referring inquiries as needed.
• Supervises stack maintenance operations and trains personnel to sort, shelve, shelf read, shift, and other related operations.
• Addresses and resolves user concerns related to library policies, procedures, and services.
• Monitors and tracks all facility issues in coordination with other Lending Services personnel and maintains an accurate list of issues affecting the building and their specific locations and provides a summary of building conditions on a regular basis.
• Works closely with daytime student supervisor to train, supervise and monitor department’s student assistants.
• Serves as liaison to the Bursar’s office and is responsible for department accounting and daily receipts.
• Oversees various projects such as overdue notices, collection agency, database maintenance.
• Prepares and maintains statistical reports for the department.
• Participates in library instruction as needed, teaching information literacy sessions.
• Other duties as needed and appropriate for the position.

Education and Experience

• Bachelor’s degree
• Minimum two years of experience in a library or another service‑related field

Competencies/Skills Required

• Outstanding communication and interpersonal skills.
• Demonstrated customer service orientation.
• Ability to independently perform detailed, accurate work.
• Good computer skills.
• Familiarity with library systems and software, including spreadsheet software.
• Availability for the advertised time schedule.
• Flexibility to work extra hours on an as‑needed basis.

Other Information

Sunday through Thursday 4pm to 12am (midnight) during the fall and spring semesters. Hours vary during the summer and between semesters.

Salary

AFT Range $66,067.40 – $75,985.55 per year.

Benefits

This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans.

Equal Employment Opportunity Statement

William Paterson University is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. William Paterson University does not discriminate on the basis of any category stated above or as prohibited by applicable law. Individuals from historically underrepresented backgrounds are encouraged to apply.