Library Concierge: Bilingual Customer Service & Tech Help

anythinklibraries; Thornton (CO); On-site; USD 25,789,000 - 33,062,000; Part time

Benefits offered by this job

Bilingual stipend eligible

Job summary

A Concierge at Anythink Libraries in Thornton, CO blends friendly customer service with light technology support and product promotion. You welcome patrons, help them find resources, assist with self-checkout, and share recommendations on books, movies, and music to enrich their library experience.

This part-time, non-benefited role requires a positive attitude, readiness to learn, and comfort with front-desk duties and cash handling. Evening/weekend shifts apply.

Qualifications

• High school degree or equivalent; some college preferred.
• Computer literacy with MS Office proficiency preferred.
• Library or bookstore experience preferred.

Responsibilities

• Greet patrons warmly and ensure a positive library experience.
• Assist with self-checkout and find resources for customers.
• Promote library programs, services, and products to patrons.
• Manage opening/closing routines and keep areas tidy.
• Assist with basic computer needs and provide tech support at a basic level.

Skills

Customer service

Tech troubleshooting

Product promotion

Cash handling

Education

High school degree

Some college preferred

Job description

A Concierge at Anythink Libraries in Thornton, CO blends friendly customer service with light technology support and product promotion. You welcome patrons, help them find resources, assist with self-checkout, and share recommendations on books, movies, and music to enrich their library experience.

This part-time, non-benefited role requires a positive attitude, readiness to learn, and comfort with front-desk duties and cash handling. Evening/weekend shifts apply.