Library Concierge: Customer Experience & Tech Help

Anythink Libraries; Thornton (CO); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Bilingual stipend eligible

Job summary

Anythink Libraries is seeking a part-time Concierge who blends customer service with basic technology assistance and product promotion. You will greet customers, help with self-checkout, and guide visitors to programs and services.

Expect evening and weekend shifts, a warm atmosphere, and opportunities to learn and grow in a dynamic library setting. You will assist patrons with basic computer needs and provide recommendations while maintaining tidy spaces and engaging conversations about new

Qualifications

• High school degree; some college preferred.
• Computer literacy with MS Office proficiency preferred.
• Library or bookstore experience preferred.

Responsibilities

• Warmly welcome customers and ensure a great experience.
• Assist customers on the floor and at self-checkout.
• Maintain a clean, tidy, and attractive library space and displays.
• Discuss promotions, programs, and services with customers.
• Make meaningful recommendations on books, movies and music.

Skills

Customer service

Technology troubleshooting

Product promotion

Communication

Cash handling

Education

High school degree

Some college

Tools

MS Office

Job description

Anythink Libraries is seeking a part-time Concierge who blends customer service with basic technology assistance and product promotion. You will greet customers, help with self-checkout, and guide visitors to programs and services.

Expect evening and weekend shifts, a warm atmosphere, and opportunities to learn and grow in a dynamic library setting. You will assist patrons with basic computer needs and provide recommendations while maintaining tidy spaces and engaging conversations about new