Library Circulation & Customer Service Clerk

City-of-Mission-Viejo,-C; Mission Viejo (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

The City of Mission Viejo seeks a Library Clerk in the Library & Cultural Services Department. Responsibilities include circulation duties, helping patrons, and supporting library operations at the Mission Viejo Library.

Ideal candidates will have a high school diploma and two years of library or public-facing clerical experience, with flexible scheduling including potential evenings and weekends.

Qualifications

• Equivalent to the completion of twelfth grade and two years of experience in library services or providing customer service involving in-person public contact.

Responsibilities

• Serve at the circulation desk; charge and discharge materials and issue cards; collect fines and fees.
• Respond to patrons in person or by phone with library information or services.
• Process interlibrary loan requests and maintain records and statistics.
• Prepare routine and periodic reports and assist with training of volunteers.

Skills

Customer service

Public interaction

Typing speed

Clerical work

Attention to detail

Education

High school diploma

Tools

Automated library system

Job description

The City of Mission Viejo seeks a Library Clerk in the Library & Cultural Services Department. Responsibilities include circulation duties, helping patrons, and supporting library operations at the Mission Viejo Library.

Ideal candidates will have a high school diploma and two years of library or public-facing clerical experience, with flexible scheduling including potential evenings and weekends.