Library Clerk

City of Rancho Cucamonga; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Rancho Cucamonga seeks a Library Clerk to assist in the Circulation Division. The role emphasizes customer service, accurate cash handling, and teamwork within a dynamic library environment.

Responsibilities include POS transactions, Passport duties, staff training, and supporting administration as needed. Strong communication and attention to detail are essential for daily operations and community engagement.

Qualifications

• Graduation from high school or equivalent.
• One year of library experience or training and experience that provides the needed knowledge and abilities.

Responsibilities

• Support the Circulation Division through circulation, collection, LINK+, and Passport tasks.
• Train and direct staff in library procedures.
• Accurately complete POS transactions and daily cash reconciliation.
• Act as a certified Passport Agent per Department of State directives and training.
• Provide exceptional customer service at blended service desks.
• Contribute to a welcoming space for community members of all ages and backgrounds.
• Help maintain a safe Library space using policies and Code of Conduct.
• Exhibit teamwork and support library programs and services.
• Provide support to Library Administration as needed.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Cash handling

POS systems

English usage

Education

High school diploma or equivalent

Tools

POS system

Computer terminals

Job description

The Library is recruiting for a full-time Library Clerk position to assist in the Circulation Division.

This position might be perfect for you if:

• You have a passion for working with the community and believe that libraries Ignite Curiosity, Transform Lives, and Create Community!
• You enjoy working with people of all ages and backgrounds and building community relationships.
• You have a strong commitment to excellent customer service.
• You are a great listener, have strong communication and interpersonal skills.
• You have exceptional attention to detail.
• You enjoy working as part of a high-functioning and dynamic team, and also thrive in self-managed, independent work.

You’ll be responsible for:

• Support the Circulation Division through various circulation, collection, LINK+, and Passport tasks.
• Train and direct staff in library procedures.
• Accurately complete POS transactions and daily cash reconciliation.
• Act as a certified Passport Agent in conformance with directives and training of the Department of State.
• Provide exceptional customer service at the blended service desks, working closely with team members.
• Contribute to creating a welcoming and enjoyable space for community members of all ages and backgrounds.
• Help to create and maintain a safe Library space utilizing the Library's policies and Code of Conduct.
• Exhibit a strong sense of teamwork and support of library programs and services.
• Provide support to the Library Administration division on an as-needed basis.

Education and/or Experience: Graduation from high school or equivalent and one year of library experience or any combination of training and experience that provides the desired knowledge and abilities.

Knowledge, Skills and Abilities: Knowledge of modern office practices and procedures; English usage, spelling, grammar and punctuation; principles of basic mathematics; basic bibliographic research tools. Ability to perform a variety of library clerical work with speed and accuracy; use a computer terminal and its functions; follows oral and written instructions; operates office machines and equipment; communicate effectively both orally and in writing; establish and maintain cooperative working relationships.

Special Requirements: Possession of or ability to obtain an appropriate California driver's license and satisfactory driving record.

Successful candidates shall be required to:

• Pass a reference and background verification. References will not be contacted until a mutual interest has been established, and
• Provide proof of a valid California driver's license and be insurable; and
• Pass a pre-employment medical exam

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy which may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources.

Questions regarding this recruitment may be directed to Human Resources at [e-mail].