Circulation Clerk

Illinois; Oswego Township (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Oswego Public Library District is seeking a part-time library assistant to support daily operations at the Oswego and Montgomery campuses. Duties include checking materials in and out, renewing items, issuing library cards, and promoting library programs.

The role requires strong customer service skills, attention to detail, and good computer abilities. Bilingual Spanish/English is preferred, with Sunday and daytime availability being a plus.

Qualifications

• High School Diploma/GED preferred.
• One year of customer service or library experience preferred.
• Excellent computer skills.
• Clear, professional communication with the public and library team both in person and on the phone.
• Bilingual Spanish/English preferred.

Responsibilities

• Checking library materials in and out.
• Routing incoming and outgoing materials as required.
• Inspecting returned materials for damage and referring damaged material to the appropriate staff.
• Sorts returned library materials and either shelve them or place them in designated shelving areas; processes reserved materials.
• Maintaining patron accounts and issuing patron library cards.
• Greeting patrons and promoting materials, programs, events, and library services.
• Completing additional tasks as assigned.

Skills

Customer service

Communication

Computer skills

Bilingual Spanish/English

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Under the general direction of the Director, and the direct supervision of the Circulation Manager, performs a full range of duties, including, but not limited to: shelving, checking library materials in and out, renewing library materials, locating items, creating/renewing library cards, and providing excellent customer service.

Education/Experience Requirements:

• High School Diploma/GED preferred
• One year of customer service or library experience preferred
• Must have excellent computer skills
• Must be able to communicate with the public and library team in a clear and professional manner both in person and on the telephone
• Must have a strong attention to detail
• Bilingual Spanish/English preferred

Responsibilities and Duties:

• Checking library materials in and out
• Routing incoming and outgoing materials as required
• Inspecting returned materials for damage and referring damaged material to the appropriate staff
• Sorts returned library materials and either personally shelves materials or places them in designated area for shelving; processes reserved library materials
• Maintaining patron accounts and registering and issuing patron library cards
• Using customer service skills while greeting patrons and promoting materials, programs, events, and services provided by the library
• Completing additional tasks as assigned

Physical Demands and Working Conditions:

While performing the duties of this job, the employee will frequently sit, stand, kneel, reach, and walk. The employee will occasionally lift and/or move equipment, etc, up to twenty (20) pounds.

Oswego Public Library District, Kendall County

Hours

Part-time (12-16 hours per week). Must have Sunday and daytime availability, and be willing to work at both the Oswego Campus and the Montgomery Campus.