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Job summary
MAX is looking for an Associate Substitute in Xenia, Ohio, to provide information services to adults and youth at the library. The ideal candidate must have a Master's or Bachelor's degree and experience in library or customer service. Essential functions include answering reference questions, instructing users, and troubleshooting electronic resources. This position requires flexibility in scheduling, including evenings and weekends, and strong customer service skills. Join MAX to make a difference in the community.
Qualifications
Ability to provide knowledgeable customer service to assist library patrons.
Ability to communicate clearly and read printed and on-screen information.
Proven computer skills and ability to input information into an automated system.
Responsibilities
Answer reference and reader's advisory questions from the public.
Instruct and aid library users in using library and reference tools.
Troubleshoot electronic resources and equipment in the department.
Skills
Customer service
Communication
Computer skills
Multi-tasking
Education
Master of Library Science degree or Bachelor's degree
Job description
MAX is looking for an Associate Substitute in Xenia, Ohio, to provide information services to adults and youth at the library. The ideal candidate must have a Master's or Bachelor's degree and experience in library or customer service. Essential functions include answering reference questions, instructing users, and troubleshooting electronic resources. This position requires flexibility in scheduling, including evenings and weekends, and strong customer service skills. Join MAX to make a difference in the community.