Library Associate Substitute

Shaker Heights Public Library; Shaker Heights (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Shaker Heights Public Library seeks enthusiastic, flexible candidates to fill the position of Substitute Library Associate in the Adult Services department at the Main Library and Bertram Woods Branch. The library promotes equity and inclusivity and values a diverse community.

The substitute assists adults with reference questions, readers’ advisory, and technology while upholding confidentiality. Requirements include a Bachelor’s degree with reference desk library experience; familiarity with

Qualifications

• Bachelor’s degree with reference desk library experience is required.
• Must be familiar with online databases and the internet.
• Public library experience preferred.
• Must be available to work a flexible schedule including days, evenings, and/or weekends.

Responsibilities

• Assist adult customers with reference questions, readers’ advisory, and technology.
• Interact with a culturally diverse community and maintain confidentiality.
• Maintain regular attendance and punctuality.

Skills

Customer service

Communication skills

Technology literacy

Reference desk experience

Education

Bachelor's degree with reference desk library experience

Job description

Shaker Heights Public Library seeks enthusiastic, flexible, customer-focused candidates to fill the position of Substitute Library Associate to work in our Adult Services department at our Main Library and Bertram Woods Branch. We are an innovative, community-focused first-ring suburban library whose mission is to strengthen our diverse community and transform lives by bringing together people, information, and ideas. We promote equity and inclusivity in all aspects of our customer service.The Substitute Library Associate assists adult customers of all socioeconomic backgrounds with reference questions, readers’ advisory services, and technology. Must demonstrate ability to handle confidential information in an appropriate and secure manner and interact appropriately and effectively with a culturally diverse workforce and community. Regular attendance and punctuality are essential. This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the scheduling needs of the library system.Bachelor’s degree with reference desk library experience is required. Must be familiar with online databases and the internet. Public library experience preferred. Must be available to work a flexible schedule including days, evenings, and/or weekends.Hours: This position works a variety of day, evening and weekend hours.Benefits: This position is not benefits eligible.Diversity, Equity, and Inclusion Statement:We welcome, value, and seek to include people of all races, ethnicities, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, housing statuses, sexual orientations, and genders. We continually strive to provide equitable and welcoming access for all members of our community and staff.Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/Shaker Heights Public Library is an Equal Opportunity Employer