YSD Associate Substitute

Shaker Heights Public Library; Shaker Heights (OH); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

The Shaker Heights Public Library seeks enthusiastic Substitute Library Associate to support youth customers in the Main Library and Bertram Woods Branch. You will assist with reference questions, readers’ advisory services, and technology, while safeguarding confidentiality and upholding inclusive service.

Requires a Bachelor's degree with reference desk library experience; familiarity with online databases and the internet is essential.

Qualifications

• Bachelor’s degree with reference desk library experience is required.
• Familiar with online databases and the internet.
• Public library experience preferred.

Responsibilities

• Assist youth customers with reference questions, readers’ advisory services, and technology.
• Interact appropriately and effectively with a culturally diverse community and maintain confidentiality.
• Support regular attendance and punctuality as essential expectations.

Skills

Customer service

Reference desk experience

Online databases familiarity

Education

Bachelor’s degree

Job description

Shaker Heights Public Library seeks enthusiastic, flexible, customer-focused candidates to fill the position of Substitute Library Associate to work in our Youth Services department at our Main Library and Bertram Woods Branch. We are an innovative, community-focused first-ring suburban library whose mission is to strengthen our diverse community and transform lives by bringing together people, information, and ideas. We promote equity and inclusivity in all aspects of our customer service.The Substitute Library Associate assists youth customers of all socioeconomic backgrounds with reference questions, readers’ advisory services, and technology. Must demonstrate ability to handle confidential information in an appropriate and secure manner and interact appropriately and effectively with a culturally diverse workforce and community. Regular attendance and punctuality are essential. This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the scheduling needs of the library system.Bachelor’s degree with reference desk library experience is required. Must be familiar with online databases and the internet. Public library experience preferred. Must be available to work a flexible schedule including days, evenings, and/or weekends.Hours: This position works a variety of day, evening and weekend hours.Benefits: This position is not benefits eligible.Diversity, Equity, and Inclusion Statement:We welcome, value, and seek to include people of all races, ethnicities, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, housing statuses, sexual orientations, and genders. We continually strive to provide equitable and welcoming access for all members of our community and staff.Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/Shaker Heights Public Library is an Equal Opportunity Employer