Liability Supervisor

AssuranceAmerica Corporation; McAllen (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

AssuranceAmerica Corporation in McAllen, TX seeks a Liability Supervisor to lead and mentor a group of 6-8 liability and/or casualty adjusters. You will drive quality and adherence to company guidelines through regular auditing and coaching.

The role requires strong communication, attention to detail, and a team-oriented mindset, plus proven experience in handling non-standard insurance claims and at least one year of supervision. A degree and adjuster licensing are required.

Qualifications

• Requires a degree (Associates or Bachelors).
• Licensing as required by state.

Responsibilities

• Manage group of 6-8 liability/casualty adjusters.
• Conduct monthly audits with senior leadership to ensure quality and compliance with company guidelines and laws.
• Assist senior management in developing processes and training to improve quality and metrics.
• Provide authority on liability and casualty claims as warranted.
• Ensure adherence to company reserving practices.
• Manage retention and respond to turnover.
• Manage allocated loss adjustment expenses efficiently.
• Recognize top performers using the reward system.
• Conduct performance management as warranted.

Skills

Communication

Attention to detail

Team orientation

Education

Associates or bachelor’s degree

Job description

Job Summary

The Liability Supervisor will lead and mentor a group of 6-8 liability and/or Casualty adjusters. In this role you will ensure quality and adherence to company guidelines through regular auditing and coaching.

Job Responsibilities

• Manage group of 6-8 liability and/or Casualty adjusters.
• Conduct monthly audits with senior leadership to ensure quality and adherence to company guidelines as well as any applicable state and federal laws.
• Assist senior management in development of process and training to improve overall quality and key metric results.
• Provide authority as warranted on liability and casualty claims.
• Ensure adherence to company reserving practices.
• Effective retention planning; proactively manage and respond to turnover.
• Effectively and efficiently manage allocated loss adjustment expenses.
• Effectively utilize reward system to distinguish top performers and significant achievements.
• Conduct performance management as warranted.

Job Qualifications

Formal Education & Certification

Associates or bachelor’s Degree required.

Adjuster Licensing as required by state.

Knowledge & Experience

• Minimum of 5 years handling non-standard insurance claims.
• Prior supervisory experience of a minimum of one-year a plus.

Skills & Compentencies

• Excellent communication skills with demonstrative ease with both verbal and written formats.
• Attention to detail and ability to multi-task.
• A high degree of motivation and team orientation.