Liability Claims Team Lead — GL & BI (Hybrid)

Sedgwick Claims Management Services; Eden Prairie (MN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K on day one

Job summary

Sedgwick Claims Management Services is seeking a Claims Team Lead - Liability to supervise multiple examiner teams and ensure efficient adjudication across multi-state jurisdictions. The role emphasizes training, workload management, and client service excellence.

Ideal candidates will have six years of claims experience, two years in supervision, and Home State licensing. The position offers a hybrid schedule and comprehensive benefits across medical, dental, vision, and retirement plans.

Qualifications

• Education & Licensing: High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Supervises multiple teams of examiners and technical staff for liability claims; monitors workloads; provides training; maintains diaries and ensures jurisdictional direction.
• Provides ongoing quality reviews and ensures compliance with audit requirements and client expectations.
• Acts as second level of appeal for client and claimant issues; monitors reserve amounts on high-cost claims; maintains professional client relationships.

Skills

Leadership & supervision

Multi-state claims knowledge

Client interaction

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Sedgwick Claims Management Services is seeking a Claims Team Lead - Liability to supervise multiple examiner teams and ensure efficient adjudication across multi-state jurisdictions. The role emphasizes training, workload management, and client service excellence.

Ideal candidates will have six years of claims experience, two years in supervision, and Home State licensing. The position offers a hybrid schedule and comprehensive benefits across medical, dental, vision, and retirement plans.