Lending Support Specialist

Kids for the Future; Clanton (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

River Bank & Trust in Clanton, AL is seeking a Lending Assistant to support Relationship Managers with loan processing for consumer and commercial loans and provide exceptional customer service. The role emphasizes timely documentation, accurate reporting, and collaboration with title companies and attorneys.

The position requires a high school diploma and 1–2 years of lending or customer service experience, with proficiency in Microsoft Office and compliance awareness.

Qualifications

• Customer service experience; ability to handle inquiries professionally
• Familiarity with loan processing and documentation
• Strong communication and organizational skills

Responsibilities

• Assist Relationship Managers with processing of consumer and commercial loan requests
• Provide customer support to existing customers
• Gather information for loan documentation to ensure timely closings
• Process loan payments, payoffs and draws
• Order and interpret title work, flood searches, UCC searches, and credit reports
• Assist with opening/closing consumer and commercial accounts as needed

Skills

Customer service

Communication

Problem solving

Multitasking

Microsoft Office

Regulatory compliance

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

River Bank & Trust in Clanton, AL is seeking a Lending Assistant to support Relationship Managers with loan processing for consumer and commercial loans and provide exceptional customer service. The role emphasizes timely documentation, accurate reporting, and collaboration with title companies and attorneys.

The position requires a high school diploma and 1–2 years of lending or customer service experience, with proficiency in Microsoft Office and compliance awareness.