Lending Solutions Specialist

Mariner Finance; Torrance (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Generous benefits package

Résumé du poste

Mariner Finance in Torrance, CA is hiring for a customer service/sales role at an hourly base pay of $18.44 to $23.97, plus a monthly incentive based on performance. The base offered will reflect your skills, experience and internal equity, with a generous benefits package for full-time employees.

You will process loan applications, provide solutions to customers, and maintain accurate records while meeting branch goals.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Responsabilités

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Connaissances

Customer service

Sales experience

Communication

Microsoft Office

Time management

Learn financial software

Insurance licenses

Formation

High school diploma

Description du poste

Mariner Finance in Torrance, CA is hiring for a customer service/sales role at an hourly base pay of $18.44 to $23.97, plus a monthly incentive based on performance. The base offered will reflect your skills, experience and internal equity, with a generous benefits package for full-time employees.

You will process loan applications, provide solutions to customers, and maintain accurate records while meeting branch goals.