Lending Solutions Advisor

Mariner Finance; Joliet (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Monthly incentive

Job summary

Mariner Finance in Joliet, IL is hiring for a customer-facing role with base pay of $18.00–$22.00 per hour plus monthly incentives. The position involves solving customer needs, presenting loan solutions, processing applications, and achieving branch goals while ensuring compliant operations.

A high school diploma and reliable transportation are required, with bilingual Spanish helpful. Employees receive comprehensive benefits and work at an assigned branch, with standard full-time hours and

Qualifications

• Minimum 1 year of experience in customer service or sales.
• High school diploma or equivalent required.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Ability to complete essential duties timely and accurately.
• Must obtain applicable licenses to sell insurance products offered by the branch.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze credit/financial information.
• Contact customers with past due balances to offer solutions and resolve delinquency.
• Meet or exceed individual and branch sales goals for products and services.
• Learn applicable Federal, State, and Local consumer laws to ensure compliant actions.
• Maintain a cash drawer and process payments including daily deposits.
• Perform additional tasks as needed based on market demand and staffing.

Skills

Customer service

Sales

Communication

Problem solving

Cash handling

Bilingual (Spanish)

Insurance licenses

Microsoft Office

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance in Joliet, IL is hiring for a customer-facing role with base pay of $18.00–$22.00 per hour plus monthly incentives. The position involves solving customer needs, presenting loan solutions, processing applications, and achieving branch goals while ensuring compliant operations.

A high school diploma and reliable transportation are required, with bilingual Spanish helpful. Employees receive comprehensive benefits and work at an assigned branch, with standard full-time hours and