Lending Sales Associate – Incentive Eligible

Mariner Finance; San Pablo (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Mariner Finance in California is seeking a Customer Service Associate to process loan applications, provide loan solutions, and deliver exceptional service at the local branch. The role combines customer support with sales activities and requires reliable transportation.

You will work a schedule that may include evenings and weekends, with a generous benefits package and an incentive plan based on performance. This position offers opportunities for growth within a nationwide lender.

Qualifications

• Minimum of one year in a customer service or sales role.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products offered to customers by the branch.
• Must perform work at the assigned branch location unless an emergency as per company policy.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance in California is seeking a Customer Service Associate to process loan applications, provide loan solutions, and deliver exceptional service at the local branch. The role combines customer support with sales activities and requires reliable transportation.

You will work a schedule that may include evenings and weekends, with a generous benefits package and an incentive plan based on performance. This position offers opportunities for growth within a nationwide lender.