Lending Platform Lead, AI-Driven Digital Onboarding

DBS Bank Ltd; Helena (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

DBS Bank Ltd in Mumbai is seeking a senior Risk Management leader to own the lending platform roadmap and oversee delivery across retail and digital lending products.

You will drive onboarding, origination, servicing, and customer journeys while collaborating with Business, Technology, Operations, Risk, Compliance, and Product teams to deliver end-to-end lending solutions and champion AI-led automation.

Qualifications

• Strong experience in digital banking platforms, lending systems, and customer onboarding journeys.
• Good understanding of platform architecture, APIs, microservices, and integration patterns.
• Experience in managing digital transformation and platform modernization initiatives.
• Strong stakeholder management, communication, and influencing skills.
• AI-first mindset with a focus on automation, innovation, and process simplification.
• Strong analytical and problem-solving capabilities with a data-driven approach.
• Ability to work across cross-functional teams in a fast-paced and agile environment.

Responsibilities

• Own the lending platform roadmap and delivery strategy across retail and digital lending products.
• Drive digital onboarding, loan origination, servicing, and customer journey enhancements.
• Partner with Business, Technology, Operations, Risk, Compliance, and Product teams to deliver end-to-end lending solutions.
• Identify opportunities for AI-led automation, process optimization, and productivity improvements.
• Define, prioritize, and manage platform features, enhancements, regulatory changes, and strategic initiatives.
• Drive API integrations and solution architecture decisions across interconnected banking and ecosystem platforms.
• Monitor platform performance, customer adoption, operational efficiency, and service reliability metrics.
• Lead stakeholder engagement and vendor management to ensure successful project execution and delivery.
• Analyse customer feedback, business metrics, and industry trends to continuously improve lending experience and operational effectiveness.
• Ensure adherence to governance, risk, security, and regulatory requirements across the lending platform landscape.

Skills

Digital banking platforms

APIs & microservices

Digital transformation

Stakeholder management

AI automation mindset

Analytical problem-solving

Cross-functional collaboration

Job description

DBS Bank Ltd in Mumbai is seeking a senior Risk Management leader to own the lending platform roadmap and oversee delivery across retail and digital lending products.

You will drive onboarding, origination, servicing, and customer journeys while collaborating with Business, Technology, Operations, Risk, Compliance, and Product teams to deliver end-to-end lending solutions and champion AI-led automation.