Lending Operations Analyst

CEI (Coastal Enterprises, Inc.); Brunswick (ME); Hybrid; Full time

Job summary

Join a leading company in Maine as a Lending Operations Analyst, where you will support loan processes, maintain documentation, and enhance application intake. This hybrid role offers flexibility with two days in-office and three days remote, along with excellent benefits.

Benefits

Excellent Benefits

Generous Time Off

Qualifications

• Experience with financial information and lending documents.
• Proficient in Microsoft Office and capable of analyzing data.

Responsibilities

• Support loan origination and documentation processes.
• Maintain post-loan closing files and manage account maintenance tasks.
• Research and resolve customer questions throughout the loan cycle.

Skills

Attention to Detail

Communication

Organizational Skills

Analytical Skills

Education

High School Diploma

Associate Degree

Tools

Microsoft Excel

Salesforce

Job description

Join to apply for the Lending Operations Analyst role at CEI (Coastal Enterprises, Inc.)

Pay Range

This range is provided by CEI (Coastal Enterprises, Inc.). Your actual pay will depend on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $28.00/hr

Help build a strong and inclusive economy by joining a team that expands small business opportunities in Maine.

Who we are seeking:

As the Lending Operations Analyst, you will handle daily workflow within the lending operations team, including processing loan payments, producing loan documentation, managing application intake, and maintaining accounts.

You should have experience with financial information, including lending and banking documents, and possess high attention to detail and accuracy.

You are curious, motivated, a self-starter, and capable of completing tasks with minimal supervision after training.

You are proficient in Microsoft Excel and the Office Suite, capable of analyzing data to identify trends and opportunities.

You have strong organizational skills to manage your time, prioritize tasks, and meet deadlines.

You are a great communicator and enjoy assisting customers with questions and troubleshooting.

Key responsibilities include:

1. Supporting loan origination and documentation, including drafting and finalizing commitment letters, loan documents, and supporting disbursements.
2. Maintaining post-loan closing files, including processing collateral, UCC continuations, and insurance renewals/cancellations.
3. Enhancing loan application and intake processes, following up with applicants, running reports, and organizing records.
4. Assisting with governance and approval processes, using software like Microsoft Office and Salesforce to prepare materials, take minutes, and maintain records.
5. Managing account maintenance tasks, such as applying payments, producing reports, reconciling payments, and preparing payoff statements.
6. Researching and resolving customer questions, maintaining active communication throughout the loan cycle.
7. Providing backup support to team members.

Preferred qualifications:

Experience with various loan documents (business loans, mortgages, security agreements), familiarity with LaserPro and/or Salesforce, and relevant educational background (high school diploma with experience or associate degree with coursework).

Strong organizational, analytical, and communication skills, proficiency in Microsoft Excel, ability to handle confidential information, and adaptability to change.

Additional details:

This is a full-time, non-exempt position with excellent benefits and generous time off. The work model is hybrid: two days in-office (Tuesday, Thursday) and three days remote (Monday, Wednesday, Friday). The role is based at our headquarters in Brunswick, ME.