People Operations Analyst

CoinTracker; United States; Remote; Full time

Job summary

A leading company in the cryptocurrency space is seeking a high-impact operator for their People team. This role involves driving key initiatives to enhance team performance and improve HR processes. The ideal candidate will have a strong background in people operations and a passion for crypto.

Qualifications

• 3+ years of experience in people operations or business-strategy roles.
• Basic data analytics skills (e.g., engagement, attrition).

Responsibilities

• Drive People programs and design engagement surveys.
• Address employee HR questions with empathy and care.

Skills

Critical Thinking

Communication

Empathy

Job description

Overview

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process.

Some things we’re proud of

• Building foundational tools in the cryptocurrency space
• Over 1M tax forms generated
• $80B+ in cryptocurrency tracked on CoinTracker (~over 5% of the entire crypto market)
• Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap
• Founders: Jon previously built TextNow (200M downloads), Chandan was a product manager at Google & Google[x]
• $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, and others
• Awesome benefits

Summary

We’re hiring a high-horsepower operator to support our lean and mighty People team. We are looking for someone who is sharp, hungry, and motivated to drive impact. You will be driving key initiatives that contribute to business outcomes. This is a 3-month contract with potential to convert to a full-time position if the candidate is highly impactful.

Your mission

Empower and retain an exceptionally impactful team

What you will do

• Drive People programs
  • Design and execute engagement surveys
  • Design and execute performance cycles
  • Brainstorm how to incentivize and reward productivity gains via AI
• Run day-to-day operations
  • Address employee HR questions with empathy and care
  • Own seamless onboarding and offboarding workflows
  • Continuously improve People processes & policies to maximize compliance, operational, and cost efficiency

What we look for

Role-agnostic

• Impact: Demonstrated ability to drive business impact
• Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind.
• Trust: Say what you believe. Do what you say.
• Communication: Able to clearly discuss details and see the big picture

Role-specific

• 3+ years of experience in people operations or business-strategy roles (management consulting, startup operations, etc.)
• Critical thinking
  • Ask the right questions to identify root causes
  • Thrive in evolving and ambiguous environments
  • Match patterns and derive insights
  • Be curious and experimental in finding solutions
  • Be comfortable with being scrappy and developing MVPs
• People value alignment
  • Align with a high-performance culture emphasizing transparency, fairness, and pragmatism
  • Prioritize pragmatically and effectively
  • Impact-driven
  • Interest in crypto & fintech
• People fundamentals
  • Lead with trust & empathy
  • Understand HR topics: benefits, record management, leaves, payroll
  • Basic data analytics skills (e.g., engagement, attrition)
  • Maintain strong record-keeping and punctuality
  • Hungry to learn & grow as a leader

The hourly rate for this position is $65/hr - $85/hr. The actual compensation will depend on relevant skills, education, and experience.