Legendary Customer Care Specialist - On-Site

Uline; Gainesville (GA); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) match

Bonus programs

Paid holidays and PTO

Tuition assistance

Modern facilities

Fitness center

Résumé du poste

Uline, a family-owned company, is seeking a Customer Service Representative at the Georgia Branch in Braselton. You will build customer relationships, provide solutions, and deliver legendary service, using our training and tools to support long-term career success.

Hours are on-site, full-time with various shifts. You will process orders, answer product questions, and help customers navigate our website and ordering system, leveraging world-class technology to ensure customer satisfaction.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred in some roles.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you!

Responsabilités

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Customer service

Communication skills

Problem-solving

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Uline, a family-owned company, is seeking a Customer Service Representative at the Georgia Branch in Braselton. You will build customer relationships, provide solutions, and deliver legendary service, using our training and tools to support long-term career success.

Hours are on-site, full-time with various shifts. You will process orders, answer product questions, and help customers navigate our website and ordering system, leveraging world-class technology to ensure customer satisfaction.