Legal Tech Training & AI Enablement Specialist

ADP, Inc.; Birmingham (AL); On-site; USD 75,000 - 100,000; Full time

Job summary

ADP, Inc. is seeking a Legal Technology Adoption & Training Specialist in Birmingham, AL to lead training and adoption of firm-approved technologies and AI tools. The role bridges attorneys, staff, business units, and IT to maximize technology value.

You will design and deliver practical training, enable GenAI workflows, analyze processes, and drive change management to improve efficiency and compliance across the legal function.

Qualifications

• Bachelor's degree or equivalent in information systems, education, business administration, communications, or legal studies.
• Minimum of three years of experience in legal technology training, business application support, technology adoption, business analysis, or related role.
• Experience creating and delivering end-user training programs.
• Proven ability to troubleshoot technical issues and assist end users effectively.
• Excellent written and verbal communication skills.

Responsibilities

• Develop, maintain, and deliver practical training programs for attorneys and professional staff on firm-supported applications and technologies.
• Coordinate onboarding and integration training for new attorneys and staff.
• Provide one-on-one coaching, group instruction, and virtual training sessions across multiple office locations.
• Create curricula, learning paths, user guides, quick reference materials, videos, and other instructional content.
• Evaluate training effectiveness and promote adoption of AI tools and best practices.
• Support AI platforms and technologies used by the firm, ensuring compliant and ethical use.

Skills

Microsoft 365

Training delivery

Communication

Change management

Process analysis

Team collaboration

Education

Bachelor's degree in Information Systems or related field

Tools

Aderant

iManage

Litera

Job description

ADP, Inc. is seeking a Legal Technology Adoption & Training Specialist in Birmingham, AL to lead training and adoption of firm-approved technologies and AI tools. The role bridges attorneys, staff, business units, and IT to maximize technology value.

You will design and deliver practical training, enable GenAI workflows, analyze processes, and drive change management to improve efficiency and compliance across the legal function.