Legal Tech Training & Adoption Specialist

PangeaTwo; Birmingham (AL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

PangeaTwo is seeking a Legal Technology Trainer in Birmingham, AL, with a hybrid work model. This role focuses on helping professionals maximize the technology they use daily by bridging technology, people, and process.

You will collaborate with attorneys, staff, technology teams, and vendors to support adoption, deliver training, troubleshoot issues, and identify workflow improvements. Travel may be required.

Qualifications

• 3+ years of experience in legal technology training or related area.
• Experience creating and delivering end-user training programs.
• Strong troubleshooting and end-user support skills.
• Excellent written and verbal communication with a customer-service mindset.
• Ability to build relationships with attorneys, staff, vendors, and tech teams.

Responsibilities

• Develop and deliver engaging technology training for attorneys and professional staff.
• Provide hands-on support and troubleshooting for end users.
• Help users effectively adopt and utilize business and legal technology applications.
• Partner with attorneys, staff, IT teams, and vendors to understand technology needs and resolve issues.
• Analyze business processes and workflows to identify opportunities for greater efficiency.
• Support technology implementations, upgrades, and adoption initiatives.
• Create training materials, documentation, user guides, and other resources.
• Assist with change management and communication surrounding new technology and processes.
• Identify opportunities to leverage technology, including emerging AI tools, to improve productivity and workflows.
• Help promote best practices related to technology use, data protection, confidentiality, and ethical technology practices.
• Participate in virtual training and meetings across multiple office locations.
• Occasionally travel to support training, implementations, and office-specific technology initiatives.

Skills

Legal technology training

End-user support

Training delivery

Communication

Relationship building

Education

Bachelor’s degree or equivalent

Tools

Aderant

iManage

Litera

Job description

PangeaTwo is seeking a Legal Technology Trainer in Birmingham, AL, with a hybrid work model. This role focuses on helping professionals maximize the technology they use daily by bridging technology, people, and process.

You will collaborate with attorneys, staff, technology teams, and vendors to support adoption, deliver training, troubleshoot issues, and identify workflow improvements. Travel may be required.