Legal Support Lead & Operations Manager (Hybrid)

Progressive; Bolingbrook (IL); Hybrid; USD 90,000 - 99,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Wellness programs

Paid time off

Tuition assistance

Job summary

Progressive is seeking a Legal Support Staff Manager to oversee legal assistants, leads, and administrative staff, coordinating hiring, training, and day-to-day operations. The role involves critical decision making, supporting attorneys, and implementing new processes across offices.

This hybrid position requires residence within driving distance of the supported office and occasional travel for meetings and training. The candidate will manage and develop others while handling escalated issues.

Qualifications

• Minimum of two years legal work experience and two years leadership experience.
• Ability to manage and mentor staff in a legal environment.
• Strong time management and organizational skills.

Responsibilities

• Oversee legal assistants, leads, and administrative assistants located across offices.
• Coordinate hiring, training, and day-to-day office operations for the support staff.
• Work with managing attorneys to implement new processes and workflows; handle escalated issues.

Skills

Leadership experience

Legal work experience

Confidentiality

Time management

Job description

Progressive is seeking a Legal Support Staff Manager to oversee legal assistants, leads, and administrative staff, coordinating hiring, training, and day-to-day operations. The role involves critical decision making, supporting attorneys, and implementing new processes across offices.

This hybrid position requires residence within driving distance of the supported office and occasional travel for meetings and training. The candidate will manage and develop others while handling escalated issues.