Legal Support Staff Manager

Progressive; Bolingbrook (IL); Hybrid; USD 90.000 - 99.000; Vollzeit

Benefits dieser Stelle

401(k) match

Medical benefits

Wellness programs

Paid time off

Tuition assistance

Zusammenfassung

Progressive is seeking a Legal Support Staff Manager to oversee legal assistants, leads, and administrative staff, coordinating hiring, training, and day-to-day operations. The role involves critical decision making, supporting attorneys, and implementing new processes across offices.

This hybrid position requires residence within driving distance of the supported office and occasional travel for meetings and training. The candidate will manage and develop others while handling escalated issues.

Qualifikationen

• Minimum of two years legal work experience and two years leadership experience.
• Ability to manage and mentor staff in a legal environment.
• Strong time management and organizational skills.

Aufgaben

• Oversee legal assistants, leads, and administrative assistants located across offices.
• Coordinate hiring, training, and day-to-day office operations for the support staff.
• Work with managing attorneys to implement new processes and workflows; handle escalated issues.

Kenntnisse

Leadership experience

Legal work experience

Confidentiality

Time management

Jobbeschreibung

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a legal support staff manager, you’ll oversee legal assistants, leads, and administrative assistants physically located in one or more locations. A typical day will involve critical decision making, providing clarity for client questions, handling escalated and complex issues, managing and developing others, and working with managing attorneys to implement new processes and workflows. Ideal candidates will rely on their strong time management skills while providing valuable support to our attorneys, be responsible for any hiring or training efforts, along with coordinating day to day office operations within the support staff.

This is a hybrid position with occasional travel to an office for meetings and/or training. Candidates must reside within a reasonable driving distance of the office they support.

Minimum qualifications

• A minimum of two years legal work experience and two years leadership experience (e.g. coaching or leading people/processes/projects).

Preferred skills

• Insurance defense experience in Indiana, Illinois, or surrounding states, along with a solid understanding of the house counsel and/or general legal office environment and the ability to learn and understand litigation process
• Proven leadership experience in a legal setting, including managing, mentoring, developing, and motivating legal support professionals
• Ability to work independently while maintaining strict adherence to confidentiality and privacy requirements
• Ability to understand complex business issues and process

Compensation

• $89,817 - $98,700/year
• Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.