Legal Receptionist

The Juris Agency; Tempe (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Job summary

Roeschke Law, LLC is seeking a professional Receptionist to join our Tempe, Arizona office. The role involves handling a high-volume phone environment, greeting clients and visitors, and providing administrative support to keep daily operations running smoothly.

The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to stay calm under pressure. This is a full-time, on-site position with benefits including PTO and health insurance.

Qualifications

• Strong verbal and written communication skills.
• Professional and friendly phone presence.
• Excellent customer service and interpersonal skills.
• Ability to remain calm, patient, and professional during challenging interactions.
• Strong organization and multitasking skills.

Responsibilities

• Answer and route a high volume of incoming calls in a professional manner.
• Assist callers with general questions and direct inquiries to the appropriate team member or department.
• Greet and assist clients and visitors entering the office.
• Schedule appointments and manage calendar-related activities as needed.
• Enter and update client information in firm systems while maintaining confidentiality.

Skills

Verbal communication

Written communication

Phone etiquette

Customer service

Interpersonal skills

Organization

Tools

CRM software

Job description

Roeschke Law is seeking a professional, dependable, and personable Receptionist to join our team in Tempe, Arizona. As one of the first points of contact for our clients, the Receptionist plays an important role in creating a positive experience while helping keep daily office operations organized and running smoothly.

This position is ideal for someone who is comfortable in a high-volume phone environment, communicates professionally with people from a variety of backgrounds, and can remain patient and composed when assisting callers with sensitive or emotional situations.

Our Reception team works collaboratively to manage incoming calls, assist clients, coordinate schedules, maintain accurate information, and provide administrative support throughout the firm.

Why This Role Matters

For many clients, the Receptionist is their first interaction with our firm. We are looking for someone who understands the importance of professionalism while also recognizing that clients may be navigating difficult or stressful circumstances.

The right person will be approachable, organized, dependable, and comfortable balancing excellent client service with the demands of a busy office environment.

Roeschke Law, LLC is an Equal Opportunity Employer.

Salary Range: $20.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Requirements

What We’re Looking For

• Strong verbal and written communication skills.
• Professional and friendly phone presence.
• Excellent customer service and interpersonal skills.
• Ability to remain calm, patient, and professional during challenging interactions.
• Strong organization and multitasking skills.
• Attention to detail and ability to accurately document information.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable, punctual, and team-oriented work style.
• Ability to maintain confidentiality and use discretion when handling sensitive information.
• Comfortable learning and working with computer systems, office technology, and client-management software.

Preferred Qualifications

• Previous receptionist, front desk, customer service, or administrative experience.
• Experience working in a law firm, legal office, medical office, or other professional service environment is preferred.
• Experience handling high-volume incoming calls.
• Bilingual English/Spanish is a plus.

Responsibilities

Key Responsibilities

• Answer and route a high volume of incoming phone calls in a professional and courteous manner.
• Assist callers with general questions and direct inquiries to the appropriate team member or department.
• Provide professional and compassionate service to clients, including individuals who may be frustrated, emotional, or discussing sensitive circumstances.
• Greet and assist clients and visitors who come into the office.
• Schedule appointments, meetings, and other calendar-related activities as needed.
• Accurately enter and update client information within firm systems.
• Maintain confidentiality when handling client and firm information.
• Receive, organize, and distribute incoming correspondence and documents.
• Assist with general office organization and administrative tasks.
• Communicate effectively with attorneys, case managers, intake staff, and other departments.
• Recognize when a client concern or request should be escalated to another team member or supervisor.
• Provide additional administrative support as needed to help maintain efficient office operations.

Remote Type: No

Job Type: Full-Time

Job Category: Legal

Location: 9180 South Kyrene,Tempe,AZ,85284,US

About Us

Roeschke Law, LLC is a dynamic legal firm passionately advocating for clients in Social Security Disability, Workers' Compensation, and Long-Term Disability cases. With offices across Arizona and Nevada, we empower individuals to navigate complex legal processes, securing the benefits they deserve. Join our professional team dedicated to impactful client service.

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