Legal Receptionist

Shegerian & Associates; San Francisco (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Dental and vision premiums paid

Medical plan contributions

Retirement contribution

Annual FSA contribution

Paid time off

Birthday day off

Job summary

Shegerian & Associates in California's premier plaintiff-side employment law firm is seeking a polished Legal Receptionist to set the tone at the front desk. You’ll greet clients, manage a multi-line phone system, and keep calendars tight while supporting intake and document management with precision.

This full-time on-site role requires 1–2 years in reception, strong MS Office skills, outstanding customer service, discretion with confidential information, and a knack for juggling priorities in

Qualifications

• Bachelor's Degree required.
• 1–2 years of receptionist/administrative experience (legal preferred).
• Strong MS Office and office software experience.
• Excellent customer service in fast-paced settings.
• Full-time, on-site; standard hours 9:00 a.m. to 6:00 p.m. with overtime for deadlines.

Responsibilities

• Greet clients and visitors professionally.
• Manage multi-line phone system and route calls.
• Schedule, reschedule, and track appointments.
• Collect and summarize details from potential clients for intake.
• Respond to emails promptly and professionally.
• Upload, organize, and manage documents.
• Keep CRM records current and accurate.
• Collaborate across the firm to support daily operations.

Skills

Customer service

Organizational skills

Attention to detail

Communication (in person/phone/writing

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

The First Impression of a Firm That Wins.

At Shegerian & Associates — California's premier plaintiff-side employment law firm, every detail matters. That starts the moment someone walks through our door or calls our front desk. As our Legal Receptionist, you're not just managing a front desk. You're setting the tone for a firm that has recovered over $1 billion for people who needed someone in their corner.

We're looking for someone polished, warm, and exceptionally sharp. Someone who takes pride in doing the small things perfectly, because here, the small things are anything but small.

What You'll Do

• Be the first face and voice of the firm, greeting clients and visitors with professionalism and genuine warmth
• Manage a multi-line phone system and route calls with speed and accuracy
• Schedule, reschedule, and track appointments, keeping the calendar tight and the team on track
• Collect and summarize key details from potential new clients to support the intake process
• Respond to emails promptly and professionally
• Upload, organize, and manage documents with precision
• Keep CRM records current, accurate, and complete
• Collaborate across the firm to keep daily operations running seamlessly

This description captures the primary nature and level of work for this role. Additional duties, responsibilities, and qualifications may apply beyond those listed here.

What Makes You The One

• You have experience as a receptionist or front desk professional, ideally in a legal setting
• Your communication is clear, warm, and professional - in person, on the phone, and in writing
• You're highly organized and can juggle competing priorities without dropping the ball
• You're proficient in Microsoft Office Suite and comfortable learning new systems
• Your attention to detail is automatic, not an afterthought
• You handle sensitive information with discretion and take confidentiality seriously

Why Shegerian & Associates

You'll join a team that is passionate, supportive, and driven by a mission that matters. The pace is fast, the standards are high, and the work you do every day directly supports people fighting for justice. If you want a workplace where you're valued, challenged, and surrounded by people who genuinely care.

Requirements

• Bachelor's Degree
• 1-2 years of experience as a receptionist or in an administrative role, preferably in a legal environment
• Strong technical skills, including proficiency in Microsoft Office and experience with office software systems
• Excellent customer service skills and ability to work effectively in a fast-paced environment
• This is a full time, on site role. Standard hours are Monday through Friday, 9:00 a.m. to 6:00 p.m., with overtime required when necessary to meet litigation deadlines, trial schedules, and case demands

Benefits

What We Offer:

• Hourly pay: $22-$23 based on experience
• Workplace: Onsite

Industry-Leading Benefits

• Firm pays 100% of premiums for dental and vision
• Firm pays 100% of all Silver-level medical plans
• Firm contributes approximately 10% towards retirement (3% Safe Harbor + 7% Profit Sharing)
• $500 annual FSA contribution
• Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 48 hours sick pay, plus your birthday off as a fully paid day