Receptionist

Shegerian & Associates; San Francisco (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Dental & Vision coverage

100% paid Silver-level medical plans

Retirement contribution ~10%

Annual $500 FSA contribution

PTO 80 hours + 40 additional at 3rd yr

Sick pay 48 hours

Birthday day off

Job summary

Shegerian & Associates, a premier California plaintiff-side employment law firm, seeks a Legal Receptionist for its new San Francisco office. You will be the first face and voice, greeting clients, handling calls, scheduling, and supporting intake with precision.

The role emphasizes discretion, warmth, and superb organization, with a strong customer-service focus and the ability to manage fast-paced, high-stakes environments.

Qualifications

• Experience as a receptionist or front desk professional, ideally in a legal setting.
• Clear, warm, and professional communication in person, on the phone, and in writing.
• Highly organized with ability to juggle priorities and meet deadlines.
• Proficiency in Microsoft Office and comfort learning new systems.
• Attention to detail with discretion handling sensitive information.

Responsibilities

• Be the first face and voice of the firm, greeting clients with professionalism and warmth.
• Manage a multi-line phone system and route calls accurately and quickly.
• Schedule, reschedule, and track appointments to keep the calendar tight.
• Collect and summarize key details from potential new clients for intake.
• Respond to emails promptly and professionally.
• Upload, organize, and manage documents with precision.
• Keep CRM records current, accurate, and complete.
• Collaborate across the firm to ensure smooth daily operations.

Skills

Receptionist/front desk

Microsoft Office

Communication

Organizational skills

Discretion & confidentiality

Customer service

Education

Bachelor's Degree

Tools

Office software systems

CRM basics

Job description

We're opening in San Francisco. We're hiring the person who will be the first face of it.

At Shegerian & Associates, California's premier plaintiff-side employment law firm, every detail matters. That starts the moment someone walks through our door or calls our front desk. As the Legal Receptionist for our new San Francisco office, you're not just managing a front desk. You're setting the tone for a firm that has recovered over $1 billion for people who needed someone in their corner.

This is a rare chance to get in at the start. You'll help build this office from day one, and how you handle that front desk will shape what our San Francisco clients believe about us before they ever meet an attorney.

We're looking for someone polished, warm, and exceptionally sharp. Someone who takes pride in doing the small things perfectly, because here, the small things are anything but small.

What You'll Do

• Be the first face and voice of the firm, greeting clients and visitors with professionalism and genuine warmth
• Manage a multi-line phone system and route calls with speed and accuracy
• Schedule, reschedule, and track appointments, keeping the calendar tight and the team on track
• Collect and summarize key details from potential new clients to support the intake process
• Respond to emails promptly and professionally
• Upload, organize, and manage documents with precision
• Keep CRM records current, accurate, and complete
• Collaborate across the firm to keep daily operations running seamlessly

This description captures the primary nature and level of work for this role.Additionalduties, responsibilities, and qualifications may apply beyond those listed here.

What Makes You the One

• You have experience as a receptionist or front desk professional, ideally in a legal setting
• Your communication is clear, warm, and professional - in person, on the phone, and in writing
• You're highly organized and can juggle competing priorities without dropping the ball
• You're proficient in Microsoft Office Suite and comfortable learning new systems
• Your attention to detail is automatic, not an afterthought
• You handle sensitive information with discretion and take confidentiality seriously

Why Shegerian & Associates

You'll join a team that is passionate, supportive, and driven by a mission that matters. The pace is fast, the standards are high, and the work you do every day directly supports people fighting for justice. If you want a workplace where you're valued, challenged, and surrounded by people who genuinely care.

• Bachelor's Degree
• 1-2 years of experience as a receptionist or in an administrative role, preferably in a legal environment.
• Strong technical skills, including proficiency in Microsoft Office and experience with office software systems.
• Excellent customer service skills and ability to work effectively in a fast-paced environment.
• This is a full time, on site role. Standard hours are Monday through Friday, 9:00 a.m. to 6:00 p.m., with overtime required when necessary to meet litigation deadlines, trial schedules, and case demands.

What We Offer:

• Hourly pay: $23-$25 based on experience
• Workplace: Onsite

Industry-Leading Benefits:

• Firm pays100% of premiums for dental and vision
• Firm pays100% of all Silver-level medical plans
• Firm contributesapproximately 10% toward retirement(3% Safe Harbor + 7% Profit Sharing)
• $500 annual FSA contribution
• Time for Life:Accrual of80 hours of PTO (additional 40 hours on 3rd anniversary), 48 hours sick pay, plus yourbirthday off as a fully paid day.