Legal Operations Specialist I

First Community Bancshares, Inc.; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a detail-oriented administrative associate to handle a variety of banking verification requests, deceased customer claims, and POD information with a focus on accuracy and compliance.

You will review legal documents, reference applicable laws, and process holds, payments, and invoices while maintaining professional communication with customers and teammates. The role requires independence, organization, and the ability to work under occasional stress.

Qualifications

• Strong customer service skills (internal & external) required.
• Able to communicate professionally verbally and in writing.
• Able to work independently to meet deadlines.
• Well-organized with sharp attention to detail.
• Must pass background investigation as per policy.

Responsibilities

• Accurately handle Bank Account Verification requests, deceased customer claims, POD information, and incoming mail.
• Review legal documents and reference laws to ensure compliance with bank and legal requirements.
• Research and process holds, releases, payments, invoices, and fees as needed.
• Complete tasks with high accuracy and manage a large volume of legal documents efficiently.
• Ensure compliance with state, federal, and banking regulations; perform other tasks as assigned.

Skills

Communication

Attention to detail

Teamwork

Independent work

Office equipment

Microsoft Office

Education

High School Diploma

Tools

None

Job description

• High school diploma or equivalent
• At least 18 years of age
• Working knowledge of Microsoft office and general office equipment
• Able to communicate in a professional manner verbally and in writing with internal & external customers as well as teammates & management
• Able to work independently to meet deadlines but remain flexible as assigned job duties may change based on business need
• Well-organized, with sharp attention to detail
• Mental Demands: Work with frequent interruptions; emotional control under stress
• Strong customer service skills (both internal & external customers)
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Accurate handling of customer Bank Account Verification requests, deceased customer claims, customer requests for POD beneficiary information, and incoming department mail
• Review legal documentation provided and reference any relevant laws and regulations to ensure requests and orders are processed in accordance with Bank and legal requirements
• Conduct any necessary research and processes account holds and releases, payments, invoices, and processing fees as appropriate
• Complete assigned tasks with little to no errors and handle a large volume of legal documents in an appropriate amount of time.
• Complete tasks accurately and in a timely manner to ensure compliance with state, federal, and banking regulations.
• Other tasks as assigned

Physical Requirements:

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift up to 25 pounds

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone].

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service