Legal Operations Associate — Compliance & Docs

Fhnb; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FCBI is seeking a detail-oriented administrative specialist to handle customer verification requests, deceased claims, and related banking documents. You will review documentation and ensure processing compliance with bank and legal requirements.

Requirements include a high school diploma, being 18+, strong Microsoft Office skills, professional written and verbal communication, teamwork, and the ability to work independently under deadlines. Background checks are required.

Qualifications

• Must have strong customer service skills and communicate professionally (verbal and written).
• Be able to work independently to meet deadlines in a dynamic environment.
• Well-organized with sharp attention to detail.
• Must pass background investigation as per company policy.
• Ability to work effectively in a team and collaborate with internal/external customers.

Responsibilities

• Accurate handling of customer Bank Account Verification requests and related banking documents.
• Review legal documentation and reference laws/regulations to ensure compliance.
• Conduct research and process holds/releases, payments, invoices, and fees as appropriate.
• Complete tasks with minimal errors and manage large volumes of legal documents within timelines.
• Ensure compliance with state, federal, and banking regulations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Independent work

Office equipment

Education

High school diploma

Tools

Microsoft Office

Job description

FCBI is seeking a detail-oriented administrative specialist to handle customer verification requests, deceased claims, and related banking documents. You will review documentation and ensure processing compliance with bank and legal requirements.

Requirements include a high school diploma, being 18+, strong Microsoft Office skills, professional written and verbal communication, teamwork, and the ability to work independently under deadlines. Background checks are required.