Legal Operations Coordinator - Master CLM & E-Signature Workflows

Chaos Industries; Washington; Presencial; USD 88.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k match

Free daily lunch onsite

Unlimited PTO

Relocation assistance

Descripción de la vacante

CHAOS Industries in Washington, DC is seeking a Legal Operations Coordinator to join the Legal team. You’ll manage intake, triage, CLM workflows, e-signatures, and billing, acting as the team’s air traffic control to keep work moving.

This hands-on role is ideal for early-career professionals who value structure, follow-through, and the chance to build scalable processes. Collaboration with attorneys and cross-functional partners is key.

Formación

• Bachelor's degree, or an equivalent combination of education and relevant experience.
• 1–4 years of experience in an administrative, coordinator, or legal support role.
• Highly organized with strong attention to detail and reliable follow-through across many open items at once.
• Clear, professional written and verbal communication with colleagues at all levels.
• Comfortable learning new systems quickly, such as intake/ticketing tools, e-signature platforms, and Microsoft 365.
• Good judgment on when to escalate, and high discretion handling confidential information.

Responsabilidades

• Own the Legal requests queue day to day: log, categorize, and route each incoming request to the right owner.
• Act as air traffic control for the team, triaging requests by type and urgency and escalating time-sensitive items to the appropriate attorney.
• Track open requests through completion and send proactive status updates to requesters and Legal team members.
• Serve as a first point of contact for colleagues on how to engage Legal, pointing them to the right request type or resource.
• Build and maintain CLM workflows for intake, routing, approvals, and signature.
• Administer CLM platform: manage users/permissions, templates, metadata, records.
• Troubleshoot user issues and help colleagues navigate CLM.
• Prepare and send e-signature envelopes in DocuSign using templates and routing orders.
• Track documents pending signature and resolve routing issues to keep execution on schedule.
• File fully executed documents in the Legal repository with naming conventions.
• Coordinate e-billing routing: direct outside counsel invoices to reviewers and track approvals.
• Maintain outside counsel and vendor records including matter details and billing contacts.
• Maintain entity records, minute books, and officer/director lists.
• Track annual reports, franchise taxes, and registered agent renewals.

Conocimientos

Highly organized

Written and verbal communication

Escalation judgement

Adapt quickly to new systems

Educación

Bachelor's degree

Herramientas

Docusign

Onit Unity

Intake/ticketing tools

Microsoft 365

Descripción del empleo

CHAOS Industries in Washington, DC is seeking a Legal Operations Coordinator to join the Legal team. You’ll manage intake, triage, CLM workflows, e-signatures, and billing, acting as the team’s air traffic control to keep work moving.

This hands-on role is ideal for early-career professionals who value structure, follow-through, and the chance to build scalable processes. Collaboration with attorneys and cross-functional partners is key.