Legal Operations Analyst

Elevate Legal Talent; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

Elevate is partnering with a global technology industry leader to recruit a Legal Operations Analyst with strong TeamConnect expertise. This contract role supports legal technology platforms, matter management, eBilling, reporting, and user support in a fast-paced, client-focused environment.

The position is a 12-month contract (with potential extension), 40 hours per week, start ASAP. You will configure and maintain TeamConnect, generate operational reports, assist with spend management, and

Qualifications

• Minimum 2 years of relevant Legal Operations or Legal Technology experience.
• Demonstrated track record supporting and utilizing TeamConnect.
• Experience supporting legal eBilling processes.
• Strong customer service and stakeholder management skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint.
• Ability to quickly learn and adapt to new legal technology solutions.
• Bachelor's degree or equivalent relevant professional experience.

Responsibilities

• Configure, maintain, and troubleshoot TeamConnect applications and workflows.
• Support matter management processes throughout the matter lifecycle.
• Review and support legal eBilling operations and legal spend management activities.
• Generate operational reports and dashboards for stakeholders.
• Provide customer support and respond to system-related inquiries and requests.
• Perform quality assurance reviews to ensure data accuracy and process compliance.
• Manage and resolve support tickets within established service levels.
• Identify and implement process improvement opportunities.
• Collaborate with legal operations, technology, and business stakeholders.
• Document processes, requirements, and operational procedures.

Skills

TeamConnect

Legal eBilling

Reporting & Dashboards

Stakeholder Management

MS Office

Education

Bachelor's degree or equivalent

Tools

SharePoint

Job description

Elevate is partnering with a global technology industry leader for a Legal Operations Analyst with strong TeamConnect expertise to support managed legal services operations. This role will be responsible for supporting legal technology platforms, matter management processes, eBilling operations, reporting, and user support activities within a fast-paced, client-focused environment.

Duration: 12 month contract (with the potential to extend)

Hours: 40 hours per week

Start Date: ASAP

Key Responsibilities

• Configure, maintain, and troubleshoot TeamConnect applications and workflows.


• Support matter management processes throughout the matter lifecycle.


• Review and support legal eBilling operations and legal spend management activities.


• Generate operational reports and dashboards for stakeholders.


• Provide customer support and respond to system-related inquiries and requests.


• Perform quality assurance reviews to ensure data accuracy and process compliance.


• Manage and resolve support tickets within established service levels.


• Identify and implement process improvement opportunities.


• Collaborate with legal operations, technology, and business stakeholders.


• Document processes, requirements, and operational procedures.

Required Qualifications

• Minimum of 2 years of relevant Legal Operations or Legal Technology experience.


• Demonstrated track record supporting and utilizing TeamConnect.


• Experience supporting legal eBilling processes.


• Strong customer service and stakeholder management skills.


• Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint.


• Ability to quickly learn and adapt to new legal technology solutions.


• Bachelor's degree or equivalent relevant professional experience.

Preferred Skills

• Experience with LEDES billing formats and legal billing guidelines.


• Advanced proficiency in Microsoft Excel and reporting/BI tools.


• Previous experience as a Business Analyst, Legal Operations Analyst, Consultant, or Strategy Analyst.