Legal Office Manager

Ricoh USA, Inc.; Cleveland (OH); On-site; USD 36,000 - 43,000; Full time

Job summary

A leading company in legal services is seeking a 'Legal Office Manager' to oversee daily operations, ensure team efficiency, and foster customer satisfaction. This full-time role requires strong management skills, experience, and effective communication abilities. Ideal candidates will have a high school diploma and relevant experience, ready to lead a dynamic team.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Qualifications

• Minimum of three years of relevant work experience, including customer-facing roles.
• Demonstrated previous managerial experience.
• Effective communication skills, both written and verbal.

Responsibilities

• Lead a dynamic team to manage daily operations efficiently.
• Collaborate with customers to enhance business processes.
• Provide ongoing training and development opportunities for team members.

Skills

Communication skills

Problem-solving skills

Technology proficiency

Education

High school diploma or equivalent (GED)

Tools

Office 360

Job description

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Summary: As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration.

Roles and Responsibilities:

• Lead a dynamic team to efficiently manage daily operations, while nurturing a positive work environment that encourages retention.

• Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a rapidly evolving landscape.

• Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback loops and steadfast commitment to service excellence.

• Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty.

• Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges.

• Provide ongoing training and development opportunities, empowering team members to reach their full potential.

Qualifications Must Have:

• High school diploma or equivalent (GED).

• A minimum of three years of relevant work experience, including customer-facing roles.

• Demonstrated previous managerial experience, ideally within a similar field.

• Proficiency in technology and adept problem-solving skills.

• Effective communication skills, demonstrated through both written and verbal channels.

Qualifications Nice to Have: • Previous management experience.

• Familiarity with the technical aspects of B2B services.

• Proficiency in Office 360.

Join us in this pivotal role where your leadership will shape success, exceeding expectations and forging lasting partnerships with our valued customers. If you are ready to merge professionalism with a fresh perspective, we invite you to apply and embark on this exciting opportunity with us.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Legal Services and Printing Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

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