Legal Knowledge Manager: KM Tools & Data Viz

Ropes & Gray LLP; New York (NY); Hybrid; USD 67,000 - 96,000; Full time

Job summary

Ropes & Gray LLP in New York is seeking a Knowledge Management Coordinator to support KM Attorneys and drive knowledge sharing initiatives. You will coordinate projects, manage tools, and ensure data integrity across the firm’s knowledge repositories.

The role emphasizes collaboration with multiple offices, implementation of KM solutions, and ongoing stakeholder communication in a fast-paced legal environment. Hybrid on-site work is required.

Qualifications

• Bachelor’s Degree and at least 1-3 years of relevant experience.
• Good attention to detail, strong organizational and analytical skills.
• Must be comfortable working in a fast-paced environment and be able to handle multiple projects.
• Strong interpersonal skills with an ability to work with individuals at all levels.
• Must have strong written and verbal communication skills.
• Customer service orientation.
• Experience with Generative AI, data visualization, database management systems, presentation, and spreadsheet software preferred.
• Experience with Knowledge Management is desirable. Familiarity with data management systems and data visualization tools is a plus.
• Ability to work with professional staff in a multi-office environment.
• Background in business, law or equivalent experience is desirable.

Responsibilities

• Assist with the management of the Legal KM project portfolio and with the implementation of Legal KM solutions and tools to strengthen knowledge management across the firm.
• Work with the Legal KM group and other internal Firm resources to support initiatives, ongoing projects, programs, and track usage and quality standards for our KM tools. Assist KM Attorneys with discrete projects, as needed.
• Assist on the implementation phase of solutions developed by the KM group. Work with the Legal KM team and with KM managers, Project Managers, and training teams to execute on the appropriate support model once the tool is in production.
• Communicate with stakeholders to inform them of project status and maintain ongoing support for assigned tasks.
• Support the day to day operations of the firm’s KM tools, including content maintenance, organization and maintenance of databases, and other support (for example, data visualization, firm experience records management, oversight of knowledge libraries and matter tracking).
• Champion the use of Legal KM tools and resources. Assist with the implementation of communications strategies for legal KM priorities.

Skills

Attention to detail

Organizational skills

Analytical skills

Communication skills

Interpersonal skills

Customer service orientation

Multi-project management

Education

Bachelor’s Degree

Tools

Generative AI

Data visualization

Database management systems

Presentation software

Spreadsheet software

Job description

Ropes & Gray LLP in New York is seeking a Knowledge Management Coordinator to support KM Attorneys and drive knowledge sharing initiatives. You will coordinate projects, manage tools, and ensure data integrity across the firm’s knowledge repositories.

The role emphasizes collaboration with multiple offices, implementation of KM solutions, and ongoing stakeholder communication in a fast-paced legal environment. Hybrid on-site work is required.