Legal Front Desk & Client Services Specialist

Arnold & Porter LLP; Boston (MA); Hybrid; USD 50,000 - 58,000; Full time

Job summary

Arnold & Porter LLP in Boston seeks a highly professional Receptionist to be the welcoming first point of contact for clients, guests, and staff. The role demands discretion, organization, and a commitment to outstanding client service in a fast-paced environment.

You will answer calls, coordinate conference rooms and catering, arrange visitor access, support onboarding, and assist with basic administrative duties.

Qualifications

• Minimum 1 year of receptionist experience in a professional setting.
• Proficient in MS Office and standard office equipment.
• Strong written and verbal communication with clients and staff.

Responsibilities

• Welcome clients, guests, and staff with a professional, friendly demeanor.
• Answer multi-line phone system; route calls and messages promptly.
• Coordinate catering and conference room setups for meetings.
• Maintain pantry and office supplies; manage vendor touchpoints.
• Provide backup reception coverage for other firm offices when needed.
• Assist with onboarding, visitor management, and facility requests.

Skills

Receptionist experience

Customer service

Professionalism

Communication skills

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Arnold & Porter LLP in Boston seeks a highly professional Receptionist to be the welcoming first point of contact for clients, guests, and staff. The role demands discretion, organization, and a commitment to outstanding client service in a fast-paced environment.

You will answer calls, coordinate conference rooms and catering, arrange visitor access, support onboarding, and assist with basic administrative duties.