Receptionist

Arnold & Porter; Seattle (WA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Overtime eligible

Discretionary yearly bonus

Job summary

Arnold & Porter, a global law firm, seeks a professional Receptionist for our Seattle office to welcome clients and manage front-desk operations. You will handle calls, direct visitors, and support meetings, events, and logistics with discretion and professionalism.

The role requires at least two years of reception experience, strong Microsoft Office skills, and excellent communication and organizational abilities.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of reception experience in a law firm, professional services firm, or similar client-facing environment.

Responsibilities

• Welcome clients, guests, and employees in a professional manner.
• Serve as the primary point of contact at the reception desk.
• Answer and direct calls, relay messages and handle inquiries.
• Coordinate visitor offices and issue temporary badges.
• Distribute parking tickets and maintain logs.
• Coordinate events, conference rooms, and meeting logistics.
• Provide audiovisual setup and catering coordination.

Skills

Reception experience

Customer service

Communication

Time management

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows OS

Job description

Arnold & Porter is a global law firm with offices across the United States, Europe, and Asia. The firm advises clients on complex regulatory, litigation, and transactional matters across a wide range of industries, including more than half of the Fortune 100.

We are seeking a highly professional and service-oriented Receptionist to join our Seattle office. As the first point of contact for clients, guests, and employees, this individual plays a critical role in creating a welcoming and seamless experience that reflects the firm's commitment to excellence, professionalism, and client service.

The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional organizational and communication skills, and possess a strong commitment to delivering outstanding service while managing multiple responsibilities with discretion and efficiency.

Key Responsibilities

• Welcome and assist clients, guests, and employees in a professional and courteous manner.
• Serve as the primary point of contact at the reception desk, ensuring a positive and polished visitor experience.
• Answer and direct incoming telephone calls promptly and professionally, accurately relaying messages and responding to routine inquiries.
• Coordinate and assign visitor offices for employees visiting the Seattle office.
• Issue temporary employee badges and maintain badge tracking logs.
• Distribute parking validation tickets to clients and guests and maintain associated records.
• Coordinate office events, conference room scheduling, and meeting logistics.
• Provide event and meeting support, including ordering catering, setting up and breaking down meeting rooms, and coordinating with IT to ensure audiovisual needs are met.
• Process invoices and expense reimbursements using Emburse.
• Order and maintain office and meeting supplies as needed.
• Receive and distribute deliveries to the appropriate recipients.
• Assist with the management of physical client and firm records.
• Maintain the appearance and organization of the reception area, including seating areas, newspapers, and periodicals.
• Provide administrative and operational support to ensure smooth daily office functions.
• Exercise sound judgment and proactively resolve issues while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years of reception experience in a law firm, professional services firm, or similar client-facing environment.
• Experience coordinating events is a plus.
• Proficiency with Microsoft Office Suite and Windows operating systems.
• Strong interpersonal skills with the ability to interact effectively with individuals at all levels of the organization.
• Demonstrated ability to work independently and manage multiple priorities simultaneously.
• Excellent organizational, problem-solving, and time management skills.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Exceptional attention to detail and commitment to accuracy.
• Proven customer service skills with a client-focused mindset.
• Ability to operate standard office equipment and perform general clerical duties.
• Flexibility to work additional hours as needed.

Arnold & Porter offers the opportunity to work in a collaborative, professional environment where excellence, teamwork, and client service are highly valued. As a member of our team, you will contribute to delivering an exceptional experience for clients and colleagues while supporting the operations of one of the world's leading law firms.

The anticipated base salary for this position is $50,000 to $60,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

As a nonexempt position, this position is eligible for overtime.

The firm may provide a discretionary bonus annually.