Legal Front Desk & Client Intake Specialist

BurnettDriskill Attorneys; North Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

BurnettDriskill Attorneys is seeking a Front Desk Receptionist to manage busy phone lines, greet clients, and route mail efficiently. This role requires a professional, courteous demeanor and a willingness to learn in a busy law office environment.

The ideal candidate has a minimum of five years in customer service or a general office setting, and experience with a multi-line phone system. The position is full-time, in-office, with standard 8:00 am to 5:00 pm hours and a one-hour lunch break.

Qualifications

• At least 5 years in customer service or general office setting.
• Experience with a multi-line phone system.
• Strong organizational and communication skills.

Responsibilities

• Answer phones quickly and professionally and route calls.
• Greet clients promptly and professionally.
• Sort and distribute mail for the practice with accuracy and efficiency.
• Organize, photocopy, fax, and print documents as required.
• Liaise with staff to complete client claim processing tasks as needed.
• Maintain files and assist with daily office responsibilities.
• Perform other duties as assigned by management or partners.

Skills

Microsoft Word

Outlook

PowerPoint

Excel

Multi-line phone system

Client intake process

Organizational skills

Communication skills

Job description

BurnettDriskill Attorneys is seeking a Front Desk Receptionist to manage busy phone lines, greet clients, and route mail efficiently. This role requires a professional, courteous demeanor and a willingness to learn in a busy law office environment.

The ideal candidate has a minimum of five years in customer service or a general office setting, and experience with a multi-line phone system. The position is full-time, in-office, with standard 8:00 am to 5:00 pm hours and a one-hour lunch break.