Legal Front Desk & Client Experience Coordinator

Haynes and Boone, LLP; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement

Job summary

Haynes and Boone, LLP seeks a full-time Receptionist to support attorneys and staff, covering the desk with a positive, client-focused energy. You will manage calls, greet visitors, work with the LAA, handle office purchasing, and maintain supplies to ensure smooth daily operations.

You should have 2–5 years of customer service, MS Office proficiency, and solid telephone etiquette. This hands-on role requires a professional appearance and the ability to multi-task in a busy legal office in

Qualifications

• Two to five years of customer service or related experience.
• Experience in a Microsoft Office environment and intermediate knowledge of Word, Excel, Outlook.
• General understanding of telephone etiquette.

Responsibilities

• Answer incoming calls and direct callers to appropriate party.
• Greet and direct clients and visitors upon entering the office.
• Coordinate with OA/LAA and be the office contact when LAA is out.
• Coordinate general office and logistic supply purchasing activities.
• Maintain and stock kitchen and copy room supplies; log inventory.
• Order Firm logoed items from vendors.
• Handle unexpected challenges and find quick solutions.

Skills

Typing 50+ WPM

Verbal communication

Written communication

Organizational skills

Customer service

Multitasking

Professional appearance

Punctuality

Independent work

Teamwork (collaboration)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Haynes and Boone, LLP seeks a full-time Receptionist to support attorneys and staff, covering the desk with a positive, client-focused energy. You will manage calls, greet visitors, work with the LAA, handle office purchasing, and maintain supplies to ensure smooth daily operations.

You should have 2–5 years of customer service, MS Office proficiency, and solid telephone etiquette. This hands-on role requires a professional appearance and the ability to multi-task in a busy legal office in