A leading debt resolution firm in Independence, Ohio, seeks a Legal Account Resolution Specialist to engage consumers with delinquent accounts. Key responsibilities include contacting consumers, negotiating payment resolutions, and documenting account statuses. The ideal candidate should possess a high school diploma, effective communication skills, and the ability to type at least 30 wpm. This position offers a competitive hourly wage plus incentives, paid time off, and comprehensive benefits.
Qualifications
0-3 years relevant business experience or equivalent combination.
Must maintain composure in difficult situations.
Achieve 85% or better on monthly revenue goals.
Responsibilities
Notify and locate consumers with delinquent accounts.
Calculate payment arrangements and negotiate settlements.
Document financial status and data entry on accounts.
Skills
Communication skills
Typing ability (30 wpm)
Basic computer operation
Bilingual (Spanish)
Education
High school diploma or GED
Job description
A leading debt resolution firm in Independence, Ohio, seeks a Legal Account Resolution Specialist to engage consumers with delinquent accounts. Key responsibilities include contacting consumers, negotiating payment resolutions, and documenting account statuses. The ideal candidate should possess a high school diploma, effective communication skills, and the ability to type at least 30 wpm. This position offers a competitive hourly wage plus incentives, paid time off, and comprehensive benefits.