Legal Debt Resolution Enrollment Specialist

Credo Legal; New York (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

Credo Legal Services, P.C. is seeking a Sales Specialist to be the first point of contact for prospective clients facing debt challenges. You will educate on the firm’s debt resolution program, assess eligibility, and guide enrollment.

This is not legal advice but a supported intake role under attorney supervision. The position is full-time in-office in New York City's Financial District with a base salary of $55,000 and on-target earnings of $75,000–$100,000.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of sales experience in a call center environment.
• Experience in debt relief, legal services, financial services, or collections is a plus.

Responsibilities

• Handle inbound calls from prospective clients seeking debt relief information.
• Educate clients on Credo Legal’s debt resolution program and eligibility.
• Review client accounts to determine program eligibility and enrollment readiness.
• Collect and upload intake documents and discuss enrollment logistics.
• Enroll clients and maintain accurate CRM records across platforms.
• Provide a professional, empathetic client experience and comply with program guidelines.

Skills

Strong verbal communication

Team player

Empathy

Detail-oriented

CRM experience

Google Suite

Education

High School Diploma

Tools

Five9

Tidio

Google Workspace

Job description

Credo Legal Services, P.C. is seeking a Sales Specialist to be the first point of contact for prospective clients facing debt challenges. You will educate on the firm’s debt resolution program, assess eligibility, and guide enrollment.

This is not legal advice but a supported intake role under attorney supervision. The position is full-time in-office in New York City's Financial District with a base salary of $55,000 and on-target earnings of $75,000–$100,000.