Legal Communications Assistant

The Alsandor Law Firm; Houston (TX); Sur place; USD 46 000 - 56 000; Plein temps

Résumé du poste

The Alsandor Law Firm in Houston, Texas seeks a Legal Communications Assistant to be the firm’s front line for client and case communication. You will keep clients informed, route inquiries to the right attorney or paralegal, and manage document and exhibit workflows in Clio.

This detail-driven role requires excellent written and verbal communication, an associate’s degree, 1-2 years in a legal office, and proficiency with Clio and PDF management.

Qualifications

• Excellent written and verbal communication skills, including comfort with high call volume and emotionally charged conversations.
• Associate’s degree (or equivalent professional office experience).
• 1-2 years of experience in a legal or professional office environment. Family Law experience is preferred.
• Proficiency with Clio or comparable practice management and client portal software.
• Proficiency with document scanning and PDF management (Adobe Acrobat or similar).
• Strong organizational skills, reliability, and attention to detail.
• Strict adherence to client confidentiality.
• Ability to lift and carry file boxes or binder sets (typically under 25 lbs.).
• Preferred: Prior experience in a Texas family law or litigation firm.
• Familiarity with family law terminology.
• Paralegal certificate or coursework

Responsabilités

• Monitor the firm’s Clio client portal daily; answer questions or escalate to attorney/paralegal as needed.
• Answer incoming client calls promptly; gather information and triage questions with approved responses.
• Remind attorneys of upcoming client meetings and start scheduled client meetings.
• Monitor and process the firm’s email daily; route messages and flag time-sensitive matters.
• Receive incoming pleadings and notify the assigned attorney or senior paralegal.
• Process communications from opposing counsel, courts, mediators, guardians ad litem, and others; log receipts in Clio and route the same business day.
• Scan and digitize documents, pleadings, and exhibits into Clio and the firm’s server; follow filing conventions.
• Disassemble exhibit binders after hearings and store or dispose per retention policy.
• Maintain strict confidentiality of all client and case information.

Connaissances

Written & verbal communication

Attention to detail

Organizational skills

Confidentiality

Customer service

Formation

Associate’s degree or equivalent

Outils

Clio

Adobe Acrobat

PDF management

Description du poste

Legal Communications Assistant

The Alsandor Law Firm Houston, Texas, United States

About this position

The Alsandor Law Firm is a Houston boutique family law practice focused exclusively on Texas family law. We are looking for a Legal Communications Assistant to be the firm’s front line for client and case communication. You will keep clients informed and supported, make sure every incoming communication reaches the right person quickly, and keep the firm’s document and exhibit workflows running smoothly. This is a detail-driven, high-responsibility role in an emotionally significant practice area. It suits someone who is composed, reliable, gives attention to detail, and takes pride in never letting anything fall through the cracks.

The Alsandor Law Firm is a Houston boutique family law practice focused exclusively on Texas family law. We are looking for a Legal Communications Assistant to be the firm’s front line for client and case communication. You will keep clients informed and supported, make sure every incoming communication reaches the right person quickly, and keep the firm’s document and exhibit workflows running smoothly. This is a detail-driven, high-responsibility role in an emotionally significant practice area. It suits someone who is composed, reliable, gives attention to detail, and takes pride in never letting anything fall through the cracks.

Compensation:

$46,000 to $56,000

Responsibilities:

Client Communication

• Monitor the firm’s Clio client portal daily. Answer client questions directly, and obtain an answer from, or elevate questions to, the appropriate attorney or paralegal when an answer requires legal judgment or case-specific knowledge
• Answer incoming client calls promptly and professionally. Gather information, triage questions, and follow up with attorney- or paralegal-approved responses
• Remind attorneys of upcoming client meetings and start scheduled client meetings

Email and Correspondence

• Monitor and process the firm’s email daily. Route messages to the appropriate attorney or staff member and flag time-sensitive matters immediately
• Receive incoming pleadings and immediately notify the assigned attorney or senior paralegal. This role does not independently review pleadings, calculate deadlines, or calendar from them
• Process communications from opposing counsel, courts, mediators, guardians ad litem, and other case-related parties. Log receipt in Clio and route to the appropriate attorney or senior paralegal the same business day

Documents and Exhibits

• Scan and digitize incoming and outgoing documents, pleadings, and exhibits into Clio and the firm's virtual server, following firm naming and filing conventions
• Disassemble exhibit binders after hearings, mediations, and trial. Securely store or dispose of them per firm retention policy.

General

• Maintain strict confidentiality of all client and case information

Qualifications:

• Excellent written and verbal communication skills, including comfort with high call volume and emotionally charged conversations
• Associate’s degree (or equivalent professional office experience)
• 1-2 years of experience in a legal or professional office environment. Family Law experience is preferred
• Proficiency with Clio or comparable practice management and client portal software
• Proficiency with document scanning and PDF management (Adobe Acrobat or similar)
• Strong organizational skills, reliability, and attention to detail
• Strict adherence to client confidentiality
• Ability to lift and carry file boxes or binder sets (typically under 25 lbs.)

Preferred Qualifications:

• Prior experience in a Texas family law or litigation firm
• Familiarity with family law terminology
• Paralegal certificate or coursework

About Company

For over 27 years, The Alsandor Law Firm has been a trusted name in Houston family law, led by Board-Certified Family Law Specialist Cheryl Alsandor. We provide strategic, compassionate representation tailored to each client’s unique situation—from divorce and custody to complex property division and enforcement of orders.

What sets us apart? Our commitment to excellence and the people behind the work. We hire smart, creative problem solvers who thrive in a collaborative environment and share a genuine passion for helping families through life’s most challenging moments. We believe great lawyering begins with great teamwork, and we invest in both.

If you’re looking for a place where your skills will be valued, your growth will be supported, and your work will truly matter, we’d love to hear from you.

Learn more about us at www.alsandorlaw.com#WHLAW1