Legal Account Rep (Onsite) - Indianapolis

Meduit | Driving Revenue Cycle Performance; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive paid training

Medical, dental, and vision insurance

401(k) with company match

HSA and FSA available

Paid Wellness Time and Holidays

Employer paid life insurance and long‑

Job summary

Meduit is seeking a Legal Account Rep to join our onsite team in Indianapolis. You will engage with consumers to resolve balances, document interactions in real time, and ensure accurate data entry while guiding customers toward settlement options.

The role reports to the Director of Collections in the Litigation department, with a base pay of $18 per hour plus monthly bonus potential, and a schedule from 8am to 4:30pm. Comprehensive training and benefits are provided.

Qualifications

• HS Diploma or GED.
• Proficiency in Microsoft Office.
• Familiarity with FACS or Odyssey software systems.
• Experience in Collections background.
• Experience with Small Claims.
• Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA).

Responsibilities

• Receive inbound calls and perform outbound calls to consumers
• Handle dispute resolutions
• Educate the consumer on their current situation and try to resolve the debt balance
• Coordinate payment arrangements
• Communicate with internal team for items to be processed through the court system
• Take notes while on the phone
• Update account statuses, dispositions, and payment arrangements
• Research accounts as necessary – EOBs, insurance, previous activity

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

About Us

Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus onoptimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.

About Us

Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus onoptimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.

About the Role

The Legal Account Representative is responsible for engaging with consumers to resolve outstanding balances through clear communication, real‑time documentation, and accurate data entry.

Title: Legal Account Rep

Location: Onsite – 8085 Knue Rd, Indianapolis, IN 46250

Schedule: 8am-4:30pm

Department: Litigation

Reports To: Director of Collections

Compensation: $18 per hour base + Monthly Bonus potential

Key Responsibilities

• Receive inbound calls and perform outbound calls to consumers
• Handle dispute resolutions
• Educate the consumer on their current situation and try to resolve the debt balance
• Coordinate payment arrangements
• Communicate with internal team for items to be processed through the court system
• Take notes while on the phone
• Update account statuses, dispositions, and payment arrangements
• Research accounts as necessary – EOBs, insurance, previous activity

Required Qualifications

• HS Diploma or GED
• Proficiency in Microsoft Office

Preferred Qualifications

• Familiarity with FACS or Odyssey software systems
• Experience in Collections background
• Experience with Small Claims
• Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA)

Employment Eligibility

• Must be legally authorized to work in the United States without sponsorship
• As a condition of employment, a pre-employment background check will be conducted

What We Offer

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• PaidWellnessTimeandHolidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.