Operations Support Rep (Onsite) - Greensburg

Meduit | Driving Revenue Cycle Performance; Greensburg (IN); On-site; USD 45,847,000 - 48,712,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid wellness time and holidays

Job summary

Meduit is hiring an Operations Support Representative to assist the Client Services team with processing time-sensitive documents, updating accounts, posting payments and resolving discrepancies. The role requires meticulous data entry, confidentiality, and strong communication skills to support healthcare partners.

The position is onsite in Greensburg, IN, with a schedule from 8:00 AM to 4:30 PM and pay of $16.00–$17.00 per hour.

Qualifications

• High School Diploma or GED required.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Demonstrated data-entry accuracy with attention to detail.
• Strong written and verbal communication skills.
• Ability to organize work, manage multiple priorities, and meet deadlines.
• Ability to maintain confidentiality with sensitive information.

Responsibilities

• Support Client Services team in meeting deadlines and deliverables.
• Validate and fulfill consumer-specific requests and review itemized bills.
• Process account updates and placement files within timelines.
• Review incoming mail and route or process documents accordingly.
• Analyze account information to identify and resolve balance discrepancies.
• Post payments and adjustments accurately.
• Verify insurance eligibility and review settlement offers for accuracy.
• Communicate with internal and external stakeholders with confidentiality.

Skills

Data entry

Microsoft Office

Written communication

Verbal communication

Organization

Education

High School Diploma or GED

Tools

Epic EMR

Excel

Job description

About Us:

Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus onoptimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.Learn more at www.meduitrcm.com.

About the Role:

We are seeking an Operations Support Representative to join our team. This position supports our healthcare partners by helping the Client Services team process time-sensitive documents, maintain accurate account information, and meet important deadlines.

The Operations Support Representative assists collectors and department leaders by reviewing correspondence, processing account updates, validating consumer requests, posting payments and adjustments, and resolving account discrepancies. Success in this role requires exceptional attention to detail, strong data-entry skills, and the ability to manage multiple priorities accurately and efficiently.

Title:

Operations Support Representative

Department:

Client Services

Reports To:

EBO Support Supervisor

Location:

Onsite, 734 West Main Street, Greensburg, IN 47240

Schedule:

8:00 AM to 4:30 PM

Compensation:

$16.00 to $17.00 per hour

Key Responsibilities:

• Support the Client Services team in meeting deadlines and completing required deliverables.
• Coordinate, validate, and fulfill consumer-specific requests, including reviewing consumer correspondence and itemized bills for accuracy and required action.
• Process internal correspondence, account updates, and placement files accurately and within established timelines.
• Review incoming mail and correspondence and route or process documents appropriately.
• Analyze account information to identify and resolve balance discrepancies.
• Post payments and adjustments accurately.
• Process and review itemized bills and statements received from clients.
• Verify insurance eligibility using available information and systems.
• Review bankruptcy notifications and ensure account information is handled appropriately.
• Review settlement offers for accuracy and completeness.
• Support the resolution of consumer disputes.
• Maintain office inventory and help ensure necessary supplies are available.
• Assist with developing tools and processes that improve the efficiency and productivity of the Support Services team.
• Prepare clear summary communications for Client Services leadership.
• Communicate professionally with internal and external stakeholders while maintaining strict confidentiality.
• Apply strong problem-solving and analytical skills to identify issues and recommend solutions.
• Manage multiple assignments, changing priorities, and deadlines while maintaining accuracy and attention to detail.
• Collaborate effectively as a team member while working independently when needed.

Required Qualifications:

• High School Diploma or GED.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Demonstrated experience performing data entry with a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to organize work, manage multiple priorities, and meet established deadlines.
• Ability to maintain confidentiality when handling sensitive consumer and account information.

PreferredQualifications:

• Experience in healthcare revenue cycle, medical billing, collections, customer service, or a related healthcare support environment.
• Knowledge of Medicaid, Medicare, and Commercial Insurance.
• Familiarity with HIPAA and FDCPA requirements.
• Experience with Epic or other EMR.

Employment eligibility:

• Candidates must be legally authorized to work in the United States at the time of hire
• The company does not provide employment visa sponsorship for this position
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

What We Offer:

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• PaidWellnessTimeandHolidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.