Leave of Absence Navigator

LCS Lifespan Corporate Services d/b/a Brown University Health; United States; On-site; USD 36,000 - 58,000; Full time

Job summary

Brown University Health is seeking a Leave of Absence Specialist to administer and coordinate employee leaves in accordance with policies, CBAs, and federal/state laws. You will support employees and managers through the leave process, ensure accurate case management, and handle payroll for paid leaves while maintaining confidentiality.

Reporting to the Leave of Absence Services Program Manager, you will partner with HR teams, third-party leave administrators, and internal departments to guide

Qualifications

• High school diploma required.
• Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment.
• Proficiency in Microsoft Office applications.

Responsibilities

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.

Skills

Customer service

Microsoft Office

Leave administration

Payroll coordination

Education

High school diploma

Tools

HRIS systems

Payroll systems

Job description

Brown University Health is seeking a Leave of Absence Specialist to administer and coordinate employee leaves in accordance with policies, CBAs, and federal/state laws. You will support employees and managers through the leave process, ensure accurate case management, and handle payroll for paid leaves while maintaining confidentiality.

Reporting to the Leave of Absence Services Program Manager, you will partner with HR teams, third-party leave administrators, and internal departments to guide