Leave of Absence Navigator – FMLA & ADA Compliance

Brown University Health; Rhode Island; On-site; USD 60,000 - 75,000; Full time

Job summary

Brown University Health is seeking a Leave of Absence Specialist to support the administration and coordination of employee leave programs in accordance with policies and laws. The role reports to the Leave of Absence Services Program Manager and ensures accurate case management and payroll for paid leaves.

The specialist collaborates with HR partners, third-party leave administrators, and internal departments to provide guidance on leave benefits, documentation, payroll deductions, and

Qualifications

• High school diploma required.
• Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.
• Perform other related duties as assigned.

Skills

Customer service

Time management

Communication

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

Brown University Health is seeking a Leave of Absence Specialist to support the administration and coordination of employee leave programs in accordance with policies and laws. The role reports to the Leave of Absence Services Program Manager and ensures accurate case management and payroll for paid leaves.

The specialist collaborates with HR partners, third-party leave administrators, and internal departments to provide guidance on leave benefits, documentation, payroll deductions, and