Leave of Absence Specialist

LCS Lifespan Corporate Services d/b/a Brown University Health; United States; On-site; USD 36,000 - 58,000; Full time

Job summary

Brown University Health is seeking a Leave of Absence Specialist to administer and coordinate employee leaves in accordance with policies, CBAs, and federal/state laws. You will support employees and managers through the leave process, ensure accurate case management, and handle payroll for paid leaves while maintaining confidentiality.

Reporting to the Leave of Absence Services Program Manager, you will partner with HR teams, third-party leave administrators, and internal departments to guide

Qualifications

• High school diploma required.
• Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment.
• Proficiency in Microsoft Office applications.

Responsibilities

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.

Skills

Customer service

Microsoft Office

Leave administration

Payroll coordination

Education

High school diploma

Tools

HRIS systems

Payroll systems

Job description

SUMMARY: The Leave of Absence Specialist supports the administration and coordination of employee leave programs in accordance with organizational policies, collective bargaining agreements, and applicable federal and state laws. Reporting to the Leave of Absence Services Program Manager, this role assists employees and managers throughout the leave process, ensuring accurate case management, payroll administration for paid leaves, and compliance with regulations such as FMLA, PFML, RIPFMLA, ADA, and USERRA. The Specialist collaborates with HR partners, third-party leave administrators, and internal departments to provide guidance on leave benefits, documentation requirements, payroll deductions, and return-to-work processes while delivering high-quality customer service to employees and leaders. Employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.
• Perform other related duties as assigned.

EDUCATION: High school diploma required.

LICENSES/CERTIFICATIONS: Leave management certifications preferred (e.g., CLMS, or FMLA/ADA certifications).

EXPERIENCE/SKILLS: High school diploma required. Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment. Proficiency in Microsoft Office applications. Ability to manage multiple priorities and deadlines in a fast-paced environment.

SUPERVISORY RESPONSIBILITY: None

Pay Range: $25.51-$42.09

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: 1 SABIN ST - 1 Sabin Street Providence, Rhode Island 02903 Work Type: 8:00 am to 4:30 pm Work Shift: Day Daily Hours: 8 hours Driving Required: Yes

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.

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