Leave of Absence Specialist

Rhode Island Hospital; Providence (RI); On-site; USD 35,000 - 58,000; Full time

Job summary

Brown University Health is seeking a Leave of Absence Specialist to coordinate and administer employee leaves in partnership with a third-party administrator. You will review leave documents for compliance, advise staff on policies, payroll status, benefits continuation, and return-to-work requirements, and process paid leave payroll and benefits.

The role requires a high school diploma and at least two years in HR/leave administration or a customer-focused environment, with strong Microsoft

Qualifications

• High school diploma required.
• Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment.
• Proficiency in Microsoft Office applications.

Responsibilities

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.
• Perform other related duties as assigned.

Skills

Customer service mindset

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

The Leave of Absence Specialist supports the administration and coordination of employee leave programs in accordance with organizational policies, collective bargaining agreements, and applicable federal and state laws. Reporting to the Leave of Absence Services Program Manager, this role assists employees and managers throughout the leave process, ensuring accurate case management, payroll administration for paid leaves, and compliance with regulations such as FMLA, PFML, RIPFMLA, ADA, and USERRA. The Specialist collaborates with HR partners, third-party leave administrators, and internal departments to provide guidance on leave benefits, documentation requirements, payroll deductions, and return-to-work processes while delivering high-quality customer service to employees and leaders. Employees are expected to role model the organization's values of Compassion, Accountability, Respect, and Excellence.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Coordinate and administer employee leave of absence cases in partnership with the third-party leave administrator.
• Review and process leave documentation to ensure compliance with applicable laws, policies, and collective bargaining agreements.
• Provide guidance to employees and managers on leave policies, pay status, benefits continuation, and return-to-work requirements.
• Process payroll for employees on paid leave and review/process benefit premium payments during leave periods.
• Collaborate with HR teams including Benefits, HR Business Partners, Occupational Health, and HRIS to resolve leave-related inquiries.
• Escalate complex cases or policy interpretation issues to the Leave of Absence Program Manager as needed.
• Maintain confidentiality and accurate documentation of leave cases.
• Support continuous improvement efforts for leave administration processes and employee experience.
• Perform other related duties as assigned.

EDUCATION:

High school diploma required.

LICENSES/CERTIFICATIONS:

Leave management certifications preferred (e.g., CLMS, or FMLA/ADA certifications ).

EXPERIENCE/SKILLS:

• High school diploma required.
• Minimum of two years of experience in Human Resources, leave administration, benefits administration, or a customer-focused administrative environment.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

SUPERVISORY RESPONSIBILITY:

None

Pay Range:

$25.51-$42.09

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

1 SABIN ST - 1 Sabin Street Providence, Rhode Island 02903

Work Type:

8:00 am to 4:30 pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

Yes