Leave & Correspondence Specialist (Remote)

WorkCare, Inc.; Orange (CA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

HSA/HRA/FSA

Life insurance

Disability insurance

EAP

401K

Identity protection

Pet insurance

Job summary

WorkCare, Inc. is seeking a detail-oriented specialist to process leave requests and draft letters per client documentation standards. The role emphasizes accuracy, privacy, and timely communication while supporting a busy case-management workflow.

The position offers telecommuting/remote options with the flexibility to work from the Orange, CA office when needed, and requires Monday–Friday daytime hours, 7:00 AM–3:30 PM PST.

Qualifications

• High school degree required; bachelor’s preferred.
• Some college coursework preferred; FMLA knowledge a plus.
• Spanish speaking/Bilingual preferred.

Responsibilities

• Respond to requests for leave and manage correspondence with clients.
• Write letters and other business documents based on leave information.
• Fully review leave requests for policy compliance and accuracy.
• Support supervisor and team to ensure efficient workflow.

Skills

Customer service

Attention to detail

Communication

Privacy & confidentiality

Decision making

English grammar

Basic math

Multitasking

Teamwork

Data reporting

Education

High school diploma

Bachelor’s degree preferred

Some college coursework preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

WorkCare, Inc. is seeking a detail-oriented specialist to process leave requests and draft letters per client documentation standards. The role emphasizes accuracy, privacy, and timely communication while supporting a busy case-management workflow.

The position offers telecommuting/remote options with the flexibility to work from the Orange, CA office when needed, and requires Monday–Friday daytime hours, 7:00 AM–3:30 PM PST.