Leave Admin & Compliance Program Lead

CNA Insurance; Chicago (IL); On-site; USD 54,000 - 103,000; Full time

Benefits offered by this job

Benefits package

AI-enabled recruiting process

Job summary

CNA Insurance in Chicago, IL is seeking a Leave Administration & Compliance Program Manager to lead governance of leave and accommodation programs within HR Shared Services. You will oversee compliance activities, audits, and regulatory updates, driving improvements and ensuring policy alignment across the organization.

You will collaborate with Employee Relations, Legal, Benefits, Payroll, and vendors to optimize processes, accuracy, and readiness.

Qualifications

• Bachelor's Degree in relevant discipline, or equivalent 4+ years of leave administration or related experience
• Strong knowledge of FMLA and state leave programs
• Experience managing and overseeing HRIS and leave administration systems
• Strong customer service and communication skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple cases and deadlines simultaneously

Responsibilities

• Lead leave administration governance and compliance programs within HR Shared Services
• Serve as escalation point for complex leave, disability, accommodation, and employment eligibility matters
• Translate requirements into consistent processes, documentation standards, and guidance for employees and managers
• Coordinate with HR partners, Legal, Benefits, Payroll, and vendors to ensure alignment
• Monitor case trends, service quality, controls, and program risks
• Develop procedures and training for policy administration, system changes, and regulatory readiness

Skills

Leave administration

FMLA knowledge

HRIS experience

Customer service

Communication skills

Attention to detail

Multitasking

Education

Bachelor's degree or equivalent 4+ years leave administration experience

Tools

Workday

Dayforce

LeaveLink

Job description

CNA Insurance in Chicago, IL is seeking a Leave Administration & Compliance Program Manager to lead governance of leave and accommodation programs within HR Shared Services. You will oversee compliance activities, audits, and regulatory updates, driving improvements and ensuring policy alignment across the organization.

You will collaborate with Employee Relations, Legal, Benefits, Payroll, and vendors to optimize processes, accuracy, and readiness.