Leasing Success Specialist for Affordable Housing

Phipps; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Phipps Houses seeks a Leasing Success Specialist in New York City to determine eligibility for affordable housing and verify applicant documents. You will gather information, calculate income, and follow up on missing items to keep applicants progressing smoothly through the process.

Entry level with training is provided, and strong customer service, computer literacy, and a team-driven mindset are essential to succeed in this role.

Qualifications

• High School Diploma or GED is required.
• Entry level with training provided is available.
• Computer literacy and strong customer service orientation are essential.
• Positive attitude and a team player mentality are important.
• Detail oriented with goal-driven work style.

Responsibilities

• Review applicant documents for household composition, income, and assets to determine eligibility.
• Review and calculate applicant income and asset information.
• Reach out to applicants to gather updated or missing documents.
• Respond to applicant questions quickly and professionally.
• Monitor applicant progress and document feedback for stakeholders.

Skills

Customer service

Computer literacy

Team player

Detail oriented

Goal oriented

Education

High School Diploma or GED

Associates in Business Management

Bachelors in Business Management

Job description

Phipps Houses seeks a Leasing Success Specialist in New York City to determine eligibility for affordable housing and verify applicant documents. You will gather information, calculate income, and follow up on missing items to keep applicants progressing smoothly through the process.

Entry level with training is provided, and strong customer service, computer literacy, and a team-driven mindset are essential to succeed in this role.