Leasing Specialist - Resident Experience & Tours

Kairoi; Boerne (TX); Hybride; USD 32 000 - 52 000; Plein temps

Résumé du poste

The Leasing Professional at Kairoi in Boerne, TX handles the sales process from inquiry to lease signing, delivering outstanding service to residents and prospects. You’ll present the community and floor plans with enthusiasm and clarity.

You will respond to inquiries, schedule tours, use Yardi or RealPage to manage applications and leases, coordinate move-ins/outs, and support resident retention with events and strong communication.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Minimum of two years of experience in a leasing or sales role, preferably in the multifamily industry.
• Proficiency in property management software (such as Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Must have a valid driver's license with no major infractions in the last 12 months.

Responsabilités

• Present the community and apartment homes in a professional and enthusiastic manner, highlighting key features and amenities that appeal to prospective residents.
• Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process.
• Maintain a thorough understanding of the property's features, floor plans, pricing, and availability.
• Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases.
• Conduct resident move-ins and move-outs, ensuring a smooth and positive experience.
• Plan and execute resident retention programs, including community events and activities that foster a sense of belonging and satisfaction.
• Collaborate with the Community Manager on marketing efforts, including social media engagement and online reputation management.
• Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations.
• Other duties as assigned.

Connaissances

Customer service

Communication skills

Organizational skills

Time management

Team player

Valid driver's license

Formation

High school diploma or equivalent

Bachelor's degree preferred

Outils

Yardi

RealPage

Description du poste

The Leasing Professional at Kairoi in Boerne, TX handles the sales process from inquiry to lease signing, delivering outstanding service to residents and prospects. You’ll present the community and floor plans with enthusiasm and clarity.

You will respond to inquiries, schedule tours, use Yardi or RealPage to manage applications and leases, coordinate move-ins/outs, and support resident retention with events and strong communication.